No Mophs Show up for installed


https://forum.reallusion.com/Topic367800.aspx
Print Topic | Close Window

By hstewarth - 7 Years Ago
First of all I am new user - so this maybe just installation issue,  but I am sure I should have some morphs

I was watching the demos of Character Creator and notice that they morphs on characters and that everything I try - I had no morphs shown on screen.  I am even purchase a character that that had morphs and notice morphs

I am not sure what is happening,  I have the essential package ( non export currently ) and once I figured the installer It still did not get morphs.  I do have some skins and outfits and such - bot when I hit morph - I get nothing displayed on right size dialog on right side of screen  I may try to re-installed content - all iClone software with latest updates.

I am curious if this is because of my new XPS 15 2in1 graphics - it has the new Intel/AMD 8705G and has dual video on chip.
I am not sure where the system included driver information.  Also with 4K screen is there any recommendations for increase font on characters on screen.  Not sure how it handles UltraWide's but I should be getting an LG 34U88-B  1440P monitor in week.

iClone 7, 3DXChange Pro, Kinect Plug In,  Lightwave 3D 2018, Vue 2016 Studio, Photoshop CS 5, Corel Painter, Daz 3D Studio - on primary Dell XPS 15 2in1 16G ram i8705G with 4k, Samsung 4k Monitor LG 34U88-B Ultra Wide

By Kelleytoons - 7 Years Ago
Hmmm, hope it isn't the graphics.  In general, on-board graphics (as opposed to an nVidia GPU) will NOT work well with iClone (won't work with GI at all) and that may indeed be an issue with CC although I've never heard of that (I actually returned a high end Dell laptop because it wouldn't run iClone -- got an MSI instead and it works fine).

Perhaps someone with onboard graphics can comment on this.  As for 4K -- you can run the manifest trick (do a forum search for it) and it will help.
By hstewarth - 7 Years Ago
It is reinstalling the morphs - now I had the programs up when installing before.  I did this and same thing happen - I don't get any morphs in modify / morph dialog area and nothing show up under search.  It like it can't find them
Character Creator for iClone 2Content install finished!
You may find your content in the following and [Save Log] to view it later:
ccAvatarPreset: (34 items)
C:/Users/Public/Documents/Reallusion/Template/Character Creator 2 for iClone Template/Body/Essential Morphs
C:/Users/Public/Documents/Reallusion/Template/Character Creator 2 for iClone Template/Full Body/Essential Morphs
C:/Users/Public/Documents/Reallusion/Template/Character Creator 2 for iClone Template/Head/Essential Morphs
ccControl: (5 items)


Even when I attempt to create a morph slider - it does not show up



This dell actually has higher end GPU and not internal graphics - it some where between NVidia 1050 and 1060

iClone appears pretty fast with it.  The CPU can go up to 4.1 Ghz

Thanks I did the trick with Photoshop CS 5 and it works


By Kelleytoons - 7 Years Ago
Make sure it's using the GPU and not the onboard graphics for CC -- some folks around here can tell you how to make sure (sorry, not my particular expertise). 

Otherwise you can file a trouble ticket with RL and they will help.
By raxel_67 - 7 Years Ago
Try running the installer for cc as admin, it may help
By hstewarth - 7 Years Ago
One thing, I notice is that this is without doubt a content problem. Maybe I was foolish but upgraded the morphs to export version - reinstalled and watch the directories where it installing the data.


I was able to use morph creator to load a single morph and able to create a new one - and got two new sliders.  But I could not get the sliders to work outside of morph creator

I need notice that directory had sliders in but appears the characters did not load the sliders.

It is almost 2am here - and spent too much time and yes extra money on this - something is wrong on process and I am curious if there is way to verify the content or some logs of such. 

By Rampa - 7 Years Ago
Could you post a screenshot of CC with missing morphs? Grab the whole screen, so we can see the whole UI.
By hstewarth - 7 Years Ago
Ok I created some images - I scale down the images from 4k screen. My next thing I will try to do is play with manifest file for screen.  As you can see in images the text is very small.  I also notice in iClone that there is not items to select in content - I first attempted to go into iClone first

So the following is steps I took

1. Select Character in Character Creator and show morphs
https://forum.reallusion.com/uploads/images/15c68f60-bee9-4954-b066-1cae.jpg

2. Send Character to iClonehttps://forum.reallusion.com/uploads/images/40a1beb9-85f3-42f9-bbbb-ac51.jpg


3. Send Character to Morph Created

https://forum.reallusion.com/uploads/images/17edc56e-b5dd-41ec-a0db-f2cb.jpg
4. Was able to add slider for slacker which looks weird

https://forum.reallusion.com/uploads/images/475fe467-4cc4-4f92-9f10-83f7.jpg
5. Update iClone - which did not get update.

Maybe something should be re-installed especially iClone
Notice no sliders are available except for the one I created.

The following is dup - I could not delete

https://forum.reallusion.com/uploads/images/1b19ded2-b55e-484a-9bae-83fd.jpg
By hstewarth - 7 Years Ago
Well the manifest stuff work great - just as with Photoshop CS5.
But now that I can actually see the route of the problem with sliders - when I load character in to Character Generator, it says "Slider Not found" when validating DRM's.

https://forum.reallusion.com/uploads/images/a1c05b9f-32a9-40bc-80a4-65b2.jpg



 

By Kelleytoons - 7 Years Ago
I think this problem is above my pay grade.  Sorry.
By hstewarth - 7 Years Ago
It not all sliders - just morph sliders that failing to work - this is some kind of bug in this software.
Here are appearance sliders working - also with Manifest

I am also curious why in iClone do I not get 2nd list with folders and images - but I do get them here.
Only 2 days with this software - of course this is just a weekend and no body is in office - I completely understand the software development profession.

https://forum.reallusion.com/uploads/images/81bd8512-5a25-4702-8e4b-c29a.jpg

By hstewarth - 7 Years Ago
Kelleytoons (5/14/2018)
I think this problem is above my pay grade.  Sorry.


But your suggestion of Manifest file did work nicely - not sure about morph editor - but thankyou 

By hstewarth - 7 Years Ago
Kelleytoons (5/14/2018)
I think this problem is above my pay grade.  Sorry.


But your suggestion of Manifest file did work nicely - not sure about morph editor - but thankyou 

By Rampa - 7 Years Ago
The morphs are only for the actor, not the clothing. The clothing will reshape with the actor. Try clicking on "Actor" in the morph list. It is actually a set of nested folders that you can spin open. You have the shirt selected in your picture.
https://forum.reallusion.com/uploads/images/16e41850-5e20-48a4-9bfa-ed2a.jpg
By 4u2ges - 7 Years Ago
Hope RL would respond soon, but meantime just check if you have the following folders and/or if there is anything inside them (those are actual sliders):

C:\Users\Public\Documents\Reallusion\Template\Character Creator 2 for iClone Template\AvatarControl\CC Embed Morphs
C:\Users\Public\Documents\Reallusion\Template\Character Creator 2 for iClone Template\AvatarControl\Essential Body Morphs
C:\Users\Public\Documents\Reallusion\Template\Character Creator 2 for iClone Template\AvatarControl\Essential Head Morphs

I have them located in different root folder (since I selected custom during installation), but since your content downloader installed the assets in Public profile I assume sliders also should be there. And a structure as  pictured:

https://forum.reallusion.com/uploads/images/99c80eb5-507c-4a40-b653-7435.jpg



By hstewarth - 7 Years Ago
Well it not as simple as clicking on the correct object 

1. I just reinstalled the morphs package - which is full export version - no slider show up,
2. I told downloader to have admin access and included the manifest file
3. I watch the files being uploaded and I have no sliders


By hstewarth - 7 Years Ago
4u2ges (5/14/2018)
Hope RL would respond soon, but meantime just check if you have the following folders and/or if there is anything inside them (those are actual sliders):

C:\Users\Public\Documents\Reallusion\Template\Character Creator 2 for iClone Template\AvatarControl\CC Embed Morphs
C:\Users\Public\Documents\Reallusion\Template\Character Creator 2 for iClone Template\AvatarControl\Essential Body Morphs
C:\Users\Public\Documents\Reallusion\Template\Character Creator 2 for iClone Template\AvatarControl\Essential Head Morphs

I have them located in different root folder (since I selected custom during installation), but since your content downloader installed the assets in Public profile I assume sliders also should be there. And a structure as  pictured:

https://forum.reallusion.com/uploads/images/99c80eb5-507c-4a40-b653-7435.jpg






Well thanks but unfortunately it not that simple, I already notice that they are in that.  Even downloaded a custom character that would have without doubt customer morphs and if you notice it has the files located and in child directories and dates and time are when I just redownloaded them

possibly there is some configuration that does not have the location - I don't believe I installed custom location

I am not sure about re-installation process yet for main application


https://forum.reallusion.com/uploads/images/167c9f9d-064c-45a8-a796-5047.jpg

By hstewarth - 7 Years Ago
I am curious if any thing is done with this issue - I am in process of writing ticket up for this issue.
By hstewarth - 7 Years Ago
Success!

I was able to fixed the issue myself 

Basically since it appears that content was loaded successfully, and that other issues indicated that it was Character Creator
I did the following and it appears to work

1.  Downloaded a fresh copy
2.  Uninstalled current copy - I wish it had a repair 
3. Reinstalled Character Generator

Played around with morphs and I am good.

My next challenge is probably to get a custom morph to work with Lightwave 2018 https://forum.reallusion.com/uploads/images/c6e1e0e4-44ff-4547-b95a-9d79.jpg