Eyes no more mapped


https://forum.reallusion.com/Topic352993.aspx
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By slavoisard - 6 Years Ago
Hi !

I used to convert characters from Daz several time and never had any issue. Now I'm finally working on a real project... I now have my genesis 3 characters that have problems with the eye. Everything seems right in the process, I'm using the latest Genesis 3 Male Duf Key on my Genesis 3 Male, but when in 3DXchange, all the Head, Jaw, Viseme, Muscle morphs are working, but not the eye. And when going on the Expression Editor, I get a message saying the Right Eye, Left Eye and Jaw have not been mapped. Any idea what I'm missing ?
I'm using 4.10.0.123 Pro Edition (64 bits) and 3DXchange 7.2.1220.1 Pipeline edition.https://forum.reallusion.com/uploads/images/ed068bcb-4108-446b-a8ce-c337.jpg
By ckalan1 - 6 Years Ago
I am having the same issue. I submitted a ticket to technical support. Their 1st response was for me to watch the tutorial about importing genesis etc. Of course, I have done that many times. 
I am waiting to hear back from them after my second report to them about the eye mapping problem. I think some line of code got left out or corrupted in 3dxchange. I will let you know if they fix it.
In the meantime, you can manually map the eyes. 
Check this out https://www.reallusion.com/iclone/help/3dxchange5/pipeline/04_Modify_Page/Character_Section/Mapping_Facial_Bones.htm

By slavoisard - 6 Years Ago
Many thanks for your answer. Yes, I discovered in the 3DXchange forum that I wasn't alone with this problem. So I will learn how to manually map my characters until there's an update Smile
By Rampa - 6 Years Ago
Glad you found that. From your support message, I though you were only having trouble with the Expression Editor. It seems there may be an issue with actual bone assignment.

I'll run some tests with Genesis 8 and 3DX7.2.
By Rampa - 6 Years Ago
I just tested a G8 with a freshly downloaded Genesis Extension, and am seeing this issue as well. It would be good to add it as a bug to the Feedback Tracker.
https://www.reallusion.com/feedbacktracker/
By Snarp Farkle - 6 Years Ago
I've tried this with the G3 and G8 characters and the only way I can recreate this is to have the "Animations" checkbox unchecked.  I've used both "Genesis8_Male_iCloneFaceKey" and the "Genesis3_Male_iCloneFaceKey" and get the same results. Also, as I'm sure you've noticed, the eyes and lower jaw are not automatically set by the .duf file and you must set them manually in 3DXchange as well as manually setting the eyes and jaw settings in the "Expression Editor". 

https://forum.reallusion.com/uploads/images/5f0da580-69b4-47cf-922a-c993.png


Setting the Jaw and Eyes in the Expression Editor will not work if you don't set them correctly in the "Face Bone Mapping" section first, they'll just be greyed out and not adjustable.

https://forum.reallusion.com/uploads/images/84c4a145-3740-43fd-8450-0672.png

Results with "Animation" checkbox unchecked.

https://forum.reallusion.com/uploads/images/d4ed706e-802e-491f-9c42-a9ed.png


Results with "Animation" checkbox checked.

https://forum.reallusion.com/uploads/images/15b3ecc2-0730-499f-a9d0-70c1.png

Here is what I use for export settings in DAZ3D 4.10.

https://forum.reallusion.com/uploads/images/e3a5c594-13fa-4dcf-a666-2ff6.png


There's also a "Reallusion" folder that came with the iCloneFaceKeys that need to be placed in "My DAZ 3D Library\data" as found in the "How to use Genesis8 duf file.txt" text file in both the Genesis8_Male and Genesis8_Female folders found in the "DAZ Genesis Extension" folder. 
I don't know if this did anything to help or not but I put them in there!

https://forum.reallusion.com/uploads/images/7afd0f02-96b5-42c1-b593-9185.png


Hope this helps. Smile



By Rampa - 6 Years Ago
I dug an old video about setting facial bones. Juicy part is at 3:45.

By ckalan1 - 6 Years Ago
Great news!
I just got this email:

Dear Craig,


Thank you for contacting Reallusion.

It is being looked into. The Feedback Tracker entry shows "assigned". Expect a fix in a point update. Smile
https://www.reallusion.com/FeedBackTracker/Issue/Eyes-no-longer-get-mapped-automatically

Please feel free to let us know if you have any further questions.

Best Regards
Rampa
Technical Support
Reallusion Inc.
By Rampa - 6 Years Ago
ckalan1 (1/11/2018)
Great news!
I just got this email:

Dear Craig,


Thank you for contacting Reallusion.

It is being looked into. The Feedback Tracker entry shows "assigned". Expect a fix in a point update. Smile
https://www.reallusion.com/FeedBackTracker/Issue/Eyes-no-longer-get-mapped-automatically

Please feel free to let us know if you have any further questions.

Best Regards
Rampa
Technical Support
Reallusion Inc.

Sorry, I don't when though. Blush
By TonyDPrime - 6 Years Ago
Thanks everyone for detailing your findings here and for initiating contact with RL. 
I too have now experienced the issue, SO IT'S A BIG DEAL NOW.

We can pile Genesis eyes on top of an invisible SpeedTree that glows with Bloom Ring Artifacts, jumps when you use directional puppet more than 2x, and crashes after you mod the bones 5 or 6 times.
I call this syndrome-
"Genesisspeedtreeinvisiusbloomartifactusdirectuspuppetationalbonecrashitus".



By judahcor - 6 Years Ago
Anyone happen to have any updates on time frame for this patch -  found that you can get eyes to work using the autoconversion files from 6 but then the mouth doesnt open correctly lol

By slavoisard - 6 Years Ago
No news yet, still rigging eyes manually... Should be in next update... hopefully !
By R Ham - 6 Years Ago
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By R Ham - 6 Years Ago
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By pruiz - 6 Years Ago
Has anyone figured out what happens to the mapping of the eyelashes in G8F figure or how to map them? Does the G8 conversion pack take them into account.They are a separate 'figure' in Daz - I cannot figure out how to make them work in iclone 7.
By tq.linux - 6 Years Ago
Hi!
At transplantation, there is a lot of trouble of eyelashes.
A famous countermeasure is "Chooses OpacityMap".
https://forum.reallusion.com/uploads/images/f4c0aeb2-f18b-407c-97e1-0406.jpg
By R Ham - 6 Years Ago
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By pruiz - 6 Years Ago
Do I understand from this that the Transparency map needs to be in both diffuse and opacity boxes in 3DX? Also I end up with eye moisture with no texture or color - just plain white edge showing.
My question re eyelashes also encompasses the actual parenting of the lashes (they are a sort of geograft). There seems to be no geograft control of eyelash morphs from the eyes themselves - just an independent uncoordinated lash. Is there a need to somehow activate the lashes in 3DX?

tq.linux (4/6/2018)
Hi!
At transplantation, there is a lot of trouble of eyelashes.
A famous countermeasure is "Chooses OpacityMap".
https://forum.reallusion.com/uploads/images/f4c0aeb2-f18b-407c-97e1-0406.jpg


By tq.linux - 6 Years Ago
Hi!
 I think that OpacityMap is more important to the eyelashes.
In iClone7,
It's serious to control only eyelashes. (I don't know DS4.)

1)" Morph and Bone" information is shared by "FitTo".
https://forum.reallusion.com/uploads/images/ebb2ba0f-ff4e-4d90-8edc-a632.jpg

2) 3DX7 Setting
https://forum.reallusion.com/uploads/images/7d53cf7a-ca58-47a5-a52c-137b.jpg

3)  In this case, Blink= Genesis8Male's EyeClosed + Genesis8MaleEyelashes's  EyeClosed .
 The number of the "FitTo" and the number of the element related to an expression are proportional. (Parhaps)
https://forum.reallusion.com/uploads/images/6540873e-0668-4cc8-ae9b-c7f1.jpg


By LookingGlassGraphics - 6 Years Ago
I noticed there were some issues with eyes disappearing in CC3 when placing some clothing onto custom characters. I don't know if anyone else is having the same issues, but I do see some of you are definitely having issues with the eyes. I submitted a support ticket and hope to resolve the issue or receive feedback on troubleshooting soon. Good luck all.