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By joemoretti - 9 Years Ago
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Has anyone else had this issue? I had to update to 7.2 to install Popcorn. Something went wrong with the update and now the iC 7 icon is blank - it won't run and I cannot update or install anything else as I keep getting the message that IC 7 is running (when it isn't) even when I restart the PC.
Help please? Anyone know what to do here please?
Joe
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By Peter (RL) - 8 Years Ago
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Hi Joe,
Sorry to hear you had problems updating iClone.
Please contact us via the Support Form below and we can provide you with a registry cleaner that will allow iClone to be able to be installed again.
http://www.reallusion.com/CustomerSupport/UserEx/QForm.aspx
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By joemoretti - 8 Years Ago
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Thanks - I'll do that. I did register a ticket immediately but have heard nothing.
J
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