substance super tools


https://forum.reallusion.com/Topic343360.aspx 		Print Topic | Close Window

By chrismattos - 8 Years Ago
I need help. substance super tools mixer does not work. It applies only the base material. Apparently the ID color map it`s not recognized. Any tutorial on this subject?
By gcshep - 8 Years Ago
I think there has been an update try reloading from your account
George
By justaviking - 8 Years Ago

A link to Issue #3574, reported by Chris.
By animagic - 8 Years Ago
This is the email that was sent out:

Thank you for purchasing the content pack - iClone7 Super Substance Tools.

Our team has just learned that the mentioned content pack has some errors onMixer and Multi-material. We have fixed this issue now. To receive the updatedpacks, you need to directly re-download, and re-install, the relatedinstallcontent.rlcontent files via your member account - Order page tooverwrite the existing template in your computer.

We sincerely apologize for any inconvenience this has caused you.
By Kelleytoons - 8 Years Ago
When did that email go out?  Of course, as usual, I get nothing from RL (anyone would think I didn't spend thousands of dollars with them.  And, no, it's nothing to do with my spam filter, as I get LOTS of "sales" emails from them.  Just nothing, like, important).

I suppose I could try redownloading again just in case (my stuff seems to work but if there's an error with it that occurred after I installed I'd like to know.  Date on the email would help).
By gcshep - 8 Years Ago
Kelleytoons do you think it might be the aftershave.
George
By Kelleytoons - 8 Years Ago
I'm pretty sure it's my hair (or lack of it).
By JimmyB7 - 8 Years Ago


Kelleytoons (9/30/2017)
When did that email go out?  Of course, as usual, I get nothing from RL (anyone would think I didn't spend thousands of dollars with them.  And, no, it's nothing to do with my spam filter, as I get LOTS of "sales" emails from them.  Just nothing, like, important).

I suppose I could try redownloading again just in case (my stuff seems to work but if there's an error with it that occurred after I installed I'd like to know.  Date on the email would help).


Mon 9/25/2017 3:34 AM

Reallusion News <SENDER@dmt.reallusionnews.com>

Important Notification for your content pack - iClone 7Super Substance Tools

Dear Users,

Thank you for purchasing the content pack - iClone7 Super Substance Tools.

Our team has just learned that the mentioned content pack has some errors onMixer and Multi-material. We have fixed this issue now. To receive the updatedpacks, you need to directly re-download, and re-install, the relatedinstallcontent.rlcontent files via your member account - Order page tooverwrite the existing template in your computer.

We sincerely apologize for any inconvenience this has caused you.

Please feel free to let us know if you have any further questions via ouronline support system.
http://www.reallusion.com/CustomerSupport/UserEx/QForm.aspx?lang=1

 

All the best,
The Reallusion Team
By gcshep - 8 Years Ago
Yes I have that wavy hair, waving my head goodbye.  
By chrismattos - 8 Years Ago
It´s still not working - the mixer tool. The issue remains the same - not recognizing the ID color map.
By chrismattos - 8 Years Ago
I did installed the update - still not working the mixer tool.
By tq.linux - 8 Years Ago
Hi!

"MixTool can be changed from A.sbsar to B.sbsar easily!"
"I can change a stone to rubber in iC7."
I bought SuperTools by the same sense and noticed a mistake, too.
It is unexpected that many textures is needed.  \(*o*)/

So I get SubstancePlayer and am trying a solution.  ^^;
By tq.linux - 8 Years Ago
I'm sorry.
A tool of my problem is "A-B BLEND".  ><;