Upgrade cost??????


https://forum.reallusion.com/Topic342655.aspx
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By PhotoSW - 9 Years Ago
I have Crazytalk Animator Pro.  Am I correct that its $179 to update to Pipeline and also the same if you have the basic?
By garylearntech - 9 Years Ago
$179 was the price when I upgraded from CTA Pro 3 a couple of weeks back.  (I don't know about from CTA Standard.  I assume my older copy of CTA Std 2 was "masked" by having registered the newer CTA Pro 3.)

The current regular purchase cost for Pro is also $179, so to invest in Pro and then upgrade to Pipeline, you've spent $358.  The regular full price of Pipeline is only $299, so there's a whopping great surcharge of $59.  (In contrast, it looked as if the cost to upgrade from Standard to Pro, was simply the difference between what you had already invested and the higher level cost.  No surcharge.)

Adding insult to injury, Pipeline 3 has been on sale (at least for the past couple of weeks) for just $249, making the effective surcharge = 358-249 = $109.  Let us say that my respect and admiration for Reallusion's Sales Department is sub-zero these days.  We are not amused.
By PhotoSW - 9 Years Ago
I think I will be making a phone call lol.  Thanks for sharing your story.  All the crashes in CTA 3 cost me so many hours of time, its not funny.
By garylearntech - 9 Years Ago
After doing my own price research and thinking "this cannot be right", I reached out to Reallusion via Facebook Messenger.  They basically just confirmed what I had already worked out.  If your phone call results in information which makes more sense (ie there shouldn't be a surcharge) then I would very much like to hear the details.  Good luck!
By PhotoSW - 9 Years Ago
They took care of me after a message to support.