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By Terry Miller - 8 Years Ago
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I am working on a project for school, and everything was just going swimmingly. As always, I started by animating the visemes, which took about 4 hours. Then I started animating the motions. At some point, I noticed that when I hit play, I could not hear the audio. The visemes are still there and the audio track and waveform is still there. Just no audio. Interestingly enough, when I render it out, the audio is in the final render, no problem. However, how am I supposed to animate hand motions intelligently, if I can't hear what the avatar is saying?
BTW, in case anyone asks, I have tried restarting iClone and restarting my machine. I have checked the audio levels in the Project Settings and they are at 100. I have even tried exporting the audio and inserting it as a generic audio track, and I am getting no sound from that either.
My machine is an Intel Core i7 GPU, 930 @ 2.80 GHz; 12 GB RAM; nVidia GeForce GTX 650 (in case, you are wondering, no, I am not using GI in this project, because my graphics card is not up to snuff).
Any help with this would be appreciated, since this project is due Sunday, and I am screwed if I can't come up with a way of fixing this.
Thanks.
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By Peter (RL) - 8 Years Ago
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Hi Terry,
Have you checked the volume sliders on the Play Bar (9 and 10 on the page HERE). You may simply have these set to zero.
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By Terry Miller - 8 Years Ago
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Peter, thanks for getting back to me. Yes, I have checked those and they are set at 100.
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By Peter (RL) - 8 Years Ago
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Under normal usage iClone will normally use whichever device is set to default. You can check which audio device is setup as the default by going to Control Panel > Hardware & Sound > Manage Audio Devices.
Try changing the default playback device if you have more than one listed. This should allow iClone 7 to use the correct audio drivers.
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By zeek1 - 8 Years Ago
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I'm having the same issues. Can't hear inside iclone, but when I export I hear the audio.
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By raxel_67 - 8 Years Ago
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Both issues seem like an improper output or device config, like Peter suggested, what devices are you using for audio?
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By SpiderTec - 8 Years Ago
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I am having the same issue, has any-one come up with a possible solution?
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By SpiderTec - 8 Years Ago
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I overlooked the audio icon in the main windows toolbar (lower right) iclone was muted for some reason when I installed some audio editing software.. I just un-muted it and works fine.. least i know all my system drivers are good now.. when right under my nose i never see seem to find things
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By sharmasimmi579 - 8 Years Ago
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Hi, I am using pop video in a project. When I render the sound of pop video is not coming though it is coming in the project when I hit play button. Could someone please help?
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By Jeremy_Lawrence - 7 Years Ago
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I'm having the same problem.
I have a video file embedded in a prop screen. It works perfectly playing in the program but when I render there is no audio.
Other exported soundtracks work fine.
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By t_ipsen - 7 Years Ago
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Try right-clicking on the volume icon in your sys tray and opening Volume Control. Check to see if the volume for iClone is off. This was the problem in my case. If there is no sound from the software itself, then this is most likely the case.
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By EdwS - 7 Years Ago
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I know this topic is old but I had the same issue, after I installed a new program, to fix it you need to go to Volume Mixer in the start bar and search for iclone, it will be muted, just unmute and all will be ok.
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By Walt_R - 7 Years Ago
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I experienced the same problem last night. The Volume Mixer was the solution. Thank you so much for posting this. :D It was driving me crazy. :w00t:
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By justintaredenedo - 7 Years Ago
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Thanks for your contribution. I searched all the net to get a solution. After reading your post
on how you solved the problem, I tried it and it worked. I am really grateful that you came back to help others.
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By whistlebare - 6 Years Ago
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I have this issue also, but the fix stated here does not work for me. All other system sounds and apps work fine, but iClone keeps muting in the windows Volume Mixer panel as soon as i play the project in iclone, I can get sound if i continuously hit the mute/unmute button but as soon as i stop button mashing the audio mutes again. Very frustrating!
I'm using a macbook running bootcamp and i have all the latest drivers....like i said all other programs are fine, it's just iclone.
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By whistlebare - 6 Years Ago
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I finally found out the issue. It seems that my mac was having issues playing some video which i was using on a background plane. Removed it and it's now working ok
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By Kenokocomics - 6 Years Ago
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Hi thanks, I just installed 7.5 and getting the issue. I was getting frustrated cause I was doing as read and nothing. but did what you said and it was in that but almost hidden. Wasnt showing up in the main bar. Feel kinda stupid, reinstalling it haha but problem solved. Its under Sound >Adjust System Volume.
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