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By installsat - 7 Years Ago
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Guys I have had CT8 for a few weeks and love it, but can't get it to run on my main PC that I need it on? Its a High end PC and uses Windows 10, but I get the above error have tried everything youtube suggest, at my wits end.
Any ideas guys?
Thanks
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By installsat - 7 Years Ago
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Correction
(0xc000007b)
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By animagic - 7 Years Ago
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The most likely cause for the error is that your PC is missing the correct version of a Microsoft Visual C++ library.
The problem is that there are yearly releases of them, but I believe that for CT8 it is Microsoft Visual C++ 2012 or 2013. Problems with that have been reported on the forum.
You can check which versions are installed using the Control Panel (I'm giving complete instructions, just in case):
On Windows 10, type Control Panel in the Search Windows field. Control Panel will show up as a selectable option, which you will click:
At the Control Panel, under programs, click Uninstall a program (you're not going to uninstall anything, you just want a listing):
A list of installed programs will open. Scroll down to find the listing for all Microsoft Visual C++ Redistributables that are installed:
Now even if VC++ 2012 or 2013 is listed, it may not be the latest version. It doesn't hurt to reinstall, so that is what I would recommend.
Reinstall VC++ 2012. Download it here: https://www.microsoft.com/en-us/download/details.aspx?id=30679.
You will want to download both the 64 and the 32-bit versions, called vcredist_x64.exe and vcredist_x86.exe. I would put them in a separate folder (e.g., VC2012), in case you need the 2013 version instead.
Install vcredist_x64.exe and then vcredist_x86.exe. After the installs have completed, it's probably best to reboot at this point. Now try to run CT8 again.
If it works you're done. if not, repeat the process for VC++ 2013, which can be found here: https://www.microsoft.com/en-us/download/details.aspx?id=40784.
Let me know if this works. There is also a VC++ 2015, but I don't think CT8 uses that.
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By installsat - 7 Years Ago
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Thanks so much for the help, I did the above with no change, the highlighted area above is the exact same as mine, apart from the bottom line I have ...
Microsoft Visual J#20 redistributeable package -SE((Can't see the rest)
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By animagic - 7 Years Ago
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installsat (3/9/2017)
Thanks so much for the help, I did the above with no change, the highlighted area above is the exact same as mine, apart from the bottom line I have ...
Microsoft Visual J#20 redistributeable package -SE((Can't see the rest)
I've never heard of that one... But it is not something that CT8 needs.
So did you try to reinstall VC++ 2012 and 2013? Like I said, even if it's listed, there may still be something wrong with it.
If I recall the reports correctly, the installation of an RL program (perhaps CT8) actually caused problems, and users had to reinstall VC++ 2012 or 2013.
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By installsat - 7 Years Ago
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Yes done the re-installation of both, as above : ( Rebooted twice....
going to start uninstalling stuff I no longer use next.
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By animagic - 7 Years Ago
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I'm afraid I'm out of ideas... Perhaps time to contact support: https://www.reallusion.com/CustomerSupport/UserEx/QForm.aspx.
Obviously CT8 is missing something it needs, but it's hard to say what else it could be, especially since you have Windows 10, which should stay up to date. If the OS was older, I would say the .Net framework, but that seems unlikely.
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By installsat - 7 Years Ago
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Thanks again for the effort : )
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