Problem with a discount coupon.


https://forum.reallusion.com/Topic306846.aspx 		Print Topic | Close Window

By Agonos - 10 Years Ago
Hi,
I wanted to take advantage of a discount coupon to buy "iClone 7 PRO Bundle" but this is what I am told :
"The coupon code you've entered requires a minimum purchase of $100.00. (Error Code: 8)"
By wires - 10 Years Ago
Check the restrictions applied to the coupon, almost all of the RL discount coupons can only be used to purchase items from the Content Store, but are now valid in the Software Store.
By Peter (RL) - 10 Years Ago
Agonos (12/16/2016)
Hi,
I wanted to take advantage of a discount coupon to buy "iClone 7 PRO Bundle" but this is what I am told :
"The coupon code you've entered requires a minimum purchase of $100.00. (Error Code: 8)"


If you are still having problems, please contact Customer Support using the link below. They will be able to advise you on your options.

http://www.reallusion.com/CustomerSupport/UserEx/QForm.aspx

Thanks.
By remjohn8 - 10 Years Ago
Hi, Peter
So, if I buy "iClone 6 Fundamentals" video tutorial will I have a discount coupon for Iclone 7... even though it's specifically said "content store" only??
By Agonos - 10 Years Ago
Too late. December 17th is over. And you tire me with your problems that your customers have to solve.
By Peter (RL) - 10 Years Ago
Agonos (12/29/2016)
Too late. December 17th is over. And you tire me with your problems that your customers have to solve.


Agonos - you should always contact Customer Support if you have an issue like this. The forum is intended for user to user discussion, not for Customer Support issues.
By Peter (RL) - 10 Years Ago
remjohn8 (12/29/2016)
Hi, Peter
So, if I buy "iClone 6 Fundamentals" video tutorial will I have a discount coupon for Iclone 7... even though it's specifically said "content store" only??


The iClone 6 Fundamentals Training package isn't considered a Content Store purchase. This won't count towards iClone 7 sadly.