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By dourvas - 9 Years Ago
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Hello there.
I have created a scene and i inserted a character i made with CC creator.
When i try to access the character through timeline i can not find him at all! It exists in the track menu list but it never appears in the timeline! I also tried to right clikhim and follow the command "timeline". All i get is a project row but i can not see the motion and the tranform track. I tried to insert mason and cristian too but nothing!
please check the picture
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By Rampa - 9 Years Ago
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You need to enable the "Object Related Track" button. That will automatically show tracks when you select an avatar/object. The one to the left of that lets you select from a list as well, if you want.
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By dourvas - 9 Years Ago
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yes i know. in the list i can see him. And he is checked. I can not find him in the timeline..
Remember i even right clicked him and select timeline but the result is the same
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By animagic - 9 Years Ago
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This is an issue that seral users have encountered. I provided RL with a project so hopefully there will be a fix soon.
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By dourvas - 9 Years Ago
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What do u think i should do now?
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By dourvas - 9 Years Ago
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ok allow me to clear it out.
There is no solution for my problem at the moment. I have to wait realusion to produce a patch or an update so i can work
Is that right?
for how long shall i wait?Is someting that RL is on to or it may never be fixed because there are small amount of users facing this problem?
HOw will i know that the problem has been fixed?
SOrry but i got scared! I can not work and i have a deadline!
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By animagic - 9 Years Ago
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dourvas (11/2/2016)
ok allow me to clear it out.
There is no solution for my problem at the moment. I have to wait realusion to produce a patch or an update so i can work
Is that right?
for how long shall i wait?Is someting that RL is on to or it may never be fixed because there are small amount of users facing this problem?
HOw will i know that the problem has been fixed?
SOrry but i got scared! I can not work and i have a deadline!
Peter (RL) has said that those affected should contact support using the support form: http://www.reallusion.com/CustomerSupport/UserEx/QForm.aspx and ask for the previous version of iClone to install. You will then get a download link for 6.51. Here is the link to his post: https://forum.reallusion.com/FindPost299366.aspx .
I'm pretty certain they will be working on it, because it is a real problem even though only a few have reported it. This includes both new and long-time users so it's not a user error. There is an entry in the Feedback Tracker here: http://www.reallusion.com/FeedBackTracker/Issue/Timeline-acts-irrational where you can vote if it affects you.
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By workhorse - 9 Years Ago
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This is not good as have a deadline for my work also and I just waited for the indigo plugin crash to be fixed ( which is now fixed ) .
Finally with the indigo problem fixed I have been able to work overtime to catch up on the work I could not complete previously only to now be plagued with this timeline issue . I now cannot work once again nor reach my deadline . If I install the 6.51 version do I have uninstall this current version ? will this mean I have to reinstall all my content packs/indigo plugins etc... all over again or will the version 6.51 be installed as a separate version of iclone like the version 4 that i have ?
Regards
Workhorse
p.s This is a serious pain in the A and makes me feel insecure about using the software as I do not know what bug I may encounter next after these ones are fixed. Please tell me it usually works fine and this does not always happen.
I purchased all this software a few weeks ago and I am yet to be able to use any of it . Also I hope I don't lose my job over it as I pushed to use Iclone over other software my boss had recommended.
We need this fixed asap Reallusion as you are costing me a lot of time stress and money which I do not have a lot of.
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By Rampa - 9 Years Ago
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I wonder if older avatars show up? Try using Chuck or Gwynn, the G5 avatars that ship with iC6. If they show up, you can animate with them as proxies that you then replace them with CC characters.
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By workhorse - 9 Years Ago
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Older characters don't show up either .
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By workhorse - 9 Years Ago
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Oh well folks looks like were going to have to work around this problem somehow until the fix. Good luck to you all , your gonna need it , any ides are welcome.
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By workhorse - 9 Years Ago
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I would like to install 6.51 version so I can get some work done . Can someone please advise of how I can get a download link to this version . I purchased only a few weeks ago so I dont have the install file for the older version . Any ideas ?
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By animagic - 9 Years Ago
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workhorse (11/3/2016)
I would like to install 6.51 version so I can get some work done . Can someone please advise of how I can get a download link to this version . I purchased only a few weeks ago so I dont have the install file for the older version . Any ideas ?
Contact support. I copied this response from Peter (RL) from another thread:
Thank you to all those who have supplied information about the timeline issues since the iClone 6.52 update.
We are urgently investigating these timeline issues. As soon as I have any further news about when a fix will be ready, I will update again to let you know.
Please do accept our apologies for the inconvenience caused. For those wishing to revert to v6.51, please be aware that any projects or content saved in v6.52 will no longer work in v6.51. However if you still wish to revert back, please contact us using the Support Form below and we will try to make the 6.51 download available again. http://www.reallusion.com/CustomerSupport/UserEx/QForm.aspx |
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By workhorse - 9 Years Ago
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Hey everyone . I was sent the interim patch for iclone 6.3 update and my timeline problem was fixed . YAY! was just about to revert back to version 6.51
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By workhorse - 9 Years Ago
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Sorry I meant to sat version 6.53 not 6.3 sorry about that .
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