Crash by activating face puppet


https://forum.reallusion.com/Topic269203.aspx 		Print Topic | Close Window

By Neuling - 10 Years Ago
Hello!

I have an issue. After clicking the button "Switch to Facial Puppet" my CTA 2 is crashing directly.

Of course, I got the latest version of CTA 2.

This is the failure output. It's in German, I hope you will understand it anyway ;)

  Problemereignisname:   APPCRASH
  Anwendungsname:   CrazyTalkAnimator.exe
  Anwendungsversion:   2.1.2319.1
  Anwendungszeitstempel:   5478681f
  Fehlermodulname:   Qt5Core.dll
  Fehlermodulversion:   5.2.2.0
  Fehlermodulzeitstempel:   53193888
  Ausnahmecode:   c0000005
  Ausnahmeoffset:   00000000002025d5
  Betriebsystemversion:   6.3.9600.2.0.0.256.48
  Gebietsschema-ID:   1031
  Zusatzinformation 1:   c8dc
  Zusatzinformation 2:   c8dcfd4d70888d6e5fcb2210f4a6a73e
  Zusatzinformation 3:   40a1
  Zusatzinformation 4:   40a193bae00121b1c56e563af8003af2
By Peter (RL) - 10 Years Ago
Try uninstalling and then perform a clean install of the latest full version. You can get this from your Member Account.

If the problem continues, please contact our Technical Support department using the link below. They will be able to help you with this issue.

http://www.reallusion.com/CustomerSupport/UserEx/QForm.aspx

Thanks.