Hi M1ke,This the Wishful Features forum. This is the place to submit areas you would like to see improvements and then this information is passed on to the Crazytalk team for review. For questions or when you are looking for feedback, it is better to post in the Crazytalk - General forum. You are more likely to get responses there.
I can tell you that your problem and suggestions were submitted to the CT team and hopefully future upgrades or versions will rectify this issue.
Thanks for your feedback. :)