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By Alien Maniac - 9 Years Ago
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Hi guys,
Well, Windows 10 is out. BUT I have discovered after ONE MONTH extensive testing with Microsoft Techs and others that Samsung SSD drives use install programs by Clonix. The problem is that Clonix is not for Win 10 as yet and Samsung is not advising anyone. This will cause you so many problems AND may lock your keyboard with Win 10. I am in contact with management of Clonix and they say very soon they will have the updated software.
I am in the process of communication with Samsung and Microsoft. Also, be advised that none of the retail SSD (Samsung) sellers are aware of this problem and are still selling them to customers.
So all I can say is BEWARE of installing a Samsung SSD on Win 10.....DO NOT DO IT
I will keep you advised of the situation as I go forward with this. PASS THE INFO to everyone.
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By planetstardragon - 9 Years Ago
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wow, that's crazy...thanks for the heads up. I'm really shocked at how much microsoft is aggressively pushing windows 10 with so many critical errors.
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By Bellatrix - 9 Years Ago
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Thanks. All my 3 SSDs are Samsung.
Maybe this is why my win8 cintiq got win10 notice, yet my win7 desktop still hasn't.
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By Alien Maniac - 9 Years Ago
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UPDATE
I have been in direct contact with Microsoft management about this problem. They have advised their engineers for testing this problem and Upper management to contact Samsung and Clonix software. In Progress
Also, on the lighter side from MS Windows........the drivers for Win 10 will be coming out hopefully in Oct or later (Nov).
Samsung? I have exhausted myself trying to make contact. The online chat worked but all I get is, go here, there and good luck. I stated that I got no answer on those numbers (friday)? She said try again ..... hu? Wo is that the way to do business? NOPE. So I will leave it to MS and Clonix to work it out.
Sad that AN INDIVIDUAL user HAS TO FIND THEIR PROBLEMS and tell them. Wait until they get my BILL. I contacted an attorney and a possible class action lawsuit. They deserve it. MS has spent much time and cost for techs because of this problem not to mention the end users time and com crashes. I have indeed put this out on the news wire as a news reporter.....I hope Samsung likes the article and gets the message.....hehe I do love their products but not their communication with users or their um so called support.
There is no way for me to advise worldwide retailers of this information except on the news wire....I Hope they get it and advise their buyers.
As I stated their SSD drives are good, just not the OS cloning/operating software. To use an SSD w/ Win 10 (w/o using the cloning/operating software) put your SSD drive in C slot, run Win 10 setup from an USB and it will work. It will install Win 10. Also from an ISO on a dvd drive. BUT it will format the SSD and you will have ONLY an OS (Win10) on it.
Hope this helps some of you from entering the door to Hell. LOL
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By wendyluvscatz - 9 Years Ago
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I have a Samsung SSD I have utterly no intention of getting Win10 until everyone has Beta tested it
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By Tarampa Studios - 9 Years Ago
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Bray42 (9/11/2015)
Hi guys,
Well, Windows 10 is out. BUT I have discovered after ONE MONTH extensive testing with Microsoft Techs and others that Samsung SSD drives use install programs by Clonix. The problem is that Clonix is not for Win 10 as yet and Samsung is not advising anyone. This will cause you so many problems AND may lock your keyboard with Win 10. I am in contact with management of Clonix and they say very soon they will have the updated software.
I am in the process of communication with Samsung and Microsoft. Also, be advised that none of the retail SSD (Samsung) sellers are aware of this problem and are still selling them to customers.
So all I can say is BEWARE of installing a Samsung SSD on Win 10.....DO NOT DO IT
I will keep you advised of the situation as I go forward with this. PASS THE INFO to everyone.
Crikey! Thanks for the warning!... I do have a Samsung SSD already installed, so this would have crippled me.
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By pinguintje - 9 Years Ago
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@Bray42
In the first week of August I have upgraded my PC from Windows7 to Windows10.
I have a Samsung SSD 830.
All my (old and new installed) programs work without problems.
Am I a lucky dog?
Best Regards,
Arie
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By RoGrie - 9 Years Ago
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Hi,
migrate from windows 7/64 to windows 10/64 . The system runs stable sice 3 weeks. Using SDamsung SSD850 as a boot device
Regards
RoGrie
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By Alien Maniac - 9 Years Ago
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Hi Guys
Well the big tests are ongoing next week by MS Win team engineers and probably SS. It is strange that some systems work fine and others crash. I tried it on two MSi laptops and both crashed but I managed to save one of them. It is using W10 now and seems ok. whew. A month of super BS for sure. When W7Pro disks arrive I am putting in another (different) new SSD 500GB in the laptop w 32GB ram and install W7P to it from dvd....so "no cloning" the OS.
I tried so hard to make contact with Samsung......nada. BUT MS will. So, I have decided to go back to Win 7 but an upgrade to Pro to run my 32GB ram. I hope that SS gets this fixed soon for others sake. I am sticking to W7Pro on my work laptop. Win10 is all bells and whistles and I do not need that to do my work with my RL software.
It is very odd that SS can use a cloning software at all since the co that makes it has not provided one for W10 yet. Are they making their own? I think they call it ver 4.4 once updated online from the ver in the disk package. The provided software with SS SSDs is Clonix is ver 2 and the Win10 version is not ready yet for use according to the co managment. STRANGE. I wonder just what exactly is going on here. What is SS doing to the previous software?
SS sure gives users a big run around to get any support. Not good. Very frustrating and a waste of time.
Well if anyone does use SS SSDs and software to clone your OS ..... you have been warned. Be alert to this problem. And don't blame or think it is Win10.
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By justaviking - 9 Years Ago
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Is it safe to assume this only affects you if you use their "disk cloning utility?" I expect if you di a fresh SSD installation from scratch, or us a different utility such as Acronis, you will be safe. Does that sound right?
Most older software runs fine on the newer version of Windows, and that has normally been the case. But "most" is not the same as "all," and that's what makes software and computer support so interesting.
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By Alien Maniac - 9 Years Ago
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I did a fresh install of W10 on my 750GB HDD. Then Installed the SSD cloining the old drive. All appeared ok. Then I ran the SSD control program and since......all crazy. (on MSI GT780DX 32GB)
The last test a few days ago, I tried to install the 2 software programs on my other MSI (GT683DX) and that's when I lost the KBD just like on the other MSI. I immediately figured out how to get to uninstall the 2 software programs (W/O installing a new SSD) and then rebooted.. All ok again. (This com was UPGRADED to W10....no fresh install).
So it is obviously the cloning software causing the problems.
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By Alien Maniac - 9 Years Ago
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UPDATE
I received a message from
I've spoken with Samsung's European tech support (which is outsourced BTW) and they suggested trying Macrium Reflect free edition instead. I will try it this week.
So I am safely assuming that Samsung is using incompatible outdated for Win 10 cloning software after all, And we trust them now? Such a large company too and they do this to their customers? How sad, Isn't that deceptive business practices and illegal? The hardships caused by this act on its customers and others is unimaginable.
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