OFFICIAL 3DXchange 6.2 Issues Thread


https://forum.reallusion.com/Topic251265.aspx
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By Peter (RL) - 9 Years Ago
Hi Everyone,

3DXchange 6.2 has been released today and with it comes some fixes and enhancements.

However if you do still find any bugs, issues, glitches or other general annoyances, please can you post them here.

As always, do feel free to post general feedback in your own threads, but it will help us greatly if we can keep all outstanding 3DXchange issues in one place. This will help the development team track and eradicate any nagging problems.

Please do try to provide your full system specifications and a detailed description of the problem when posting.

Note: For Character Creator issues or bugs, please use the thread HERE.

Many Thanks. Smile
By Cricky - 9 Years Ago
Already sent in as a Support Request.  
It appears the Mesh replacement is not updating until it is sent back to iClone as a replacement.  I would like to see the replacement take place when the replacement is made in 3dXchange, to avoid having to send out multiple copies to iClone just to review the changes made by the mesh deformations.  They do appear after it is exported to iClone, but not until it is sent.  No way to see the changes until export is done.
By Sen - 9 Years Ago
Hi Cricky , 

Strange , because it's work fine normally . 
Your problem appear on body or cloth ? 
By Cricky - 9 Years Ago
I'm referring to prop mesh replacement.  I haven't even looked at the CC creator yet


Sen (9/3/2015)
Hi Cricky , 

Strange , because it's work fine normally . 
Your problem appear on body or cloth ? 


By sat12341234 - 9 Years Ago
I did a quick animation with the standard project. (G6, Heidi, Dance Grace). set it to use Satin for the dress. Baked it. Exported to 3Dxchange. But looks like 3Dxchange does not show the same animation. It seems to show the dress as rigid shape instead of nice fluid animation in iClone. Maybe I missed some steps? I even tried using collect clips from timeline window and sending it to 3Xchange. same result.

I am using windows 10 on iMac with AMD Radeon card. Not sure if I need to use Nvidia based PC for 3Dxchange to work correctly.

Thanks
By CaseClosed - 9 Years Ago
I use 3dwarehouse.com props a lot, and unfortunately some of the artists love to add plants and trees to their scenes... so much so that 99% of the meshes in the scene are leaves and branches. 

The problem I have is that even if I exclude leaves and branches, and hide them... when I go to export the remaining meshes to iClone - select the meshes, and hit EXPORT, 3DX freezes. I've tried waiting it out, hoping it would come back after thinking for a long time, but no luck.

WHAT I WOULD LIKE BigGrin - to be able to DELETE meshes in 3DX, rather than just exclude and hide them. A simple RIGHT CLICK - DELETE would suffice because I have been successful at grouping them all together as a subgroup. 

Thanks!
By Rampa - 9 Years Ago
CaseClosed (9/9/2015)
I use 3dwarehouse.com props a lot, and unfortunately some of the artists love to add plants and trees to their scenes... so much so that 99% of the meshes in the scene are leaves and branches. 

The problem I have is that even if I exclude leaves and branches, and hide them... when I go to export the remaining meshes to iClone - select the meshes, and hit EXPORT, 3DX freezes. I've tried waiting it out, hoping it would come back after thinking for a long time, but no luck.

WHAT I WOULD LIKE BigGrin - to be able to DELETE meshes in 3DX, rather than just exclude and hide them. A simple RIGHT CLICK - DELETE would suffice because I have been successful at grouping them all together as a subgroup. 

Thanks!

I think the export box has an option to export only visible, or only selected objects. You might be able to get away without needing an intermediate step through Sketchup. Smile

By CaseClosed - 9 Years Ago
I think the export box has an option to export only visible, or only selected objects. You might be able to get away without needing an intermediate step through Sketchup. Smile


Sure, when I get to that point, and I often do, then no problem. The problem comes when it crashes after hitting the EXPORT button, and before opening the export dialogue box. 

By ALLIEKATBLUE - 9 Years Ago
Hi, I orriginally posted this in the general iclone 6 error page, didn't see the one for 3dxchange.  So here is my problem:
Hi, trying to import animation from Daz to Iclone 6 via 3dXchange 6.  I have done this before following the tutorial side by side with great results, but haven't done this since the last update.  Created the animation using Genesis 2 Female, exported as bvh, created the t-pose bvh with G2F also exported.  Now in 3dxchange, I imported the t-pose bvh but when I try to import the  animation, I get the first error

Then I just completed the processes but the t-pose guy was all over the place when I previewed the animation, legs went over his head while walking all kinds of weird stuff.  I just went ahead and imported it to Iclone and it looked worse attached to the avatar, so bad in fact I might have a nightmare tonight.  I even re-did the animation all over, same thing, I did it over using plain old Genesis, same error. This is annoying because I didn't do anything differently than in the past only difference is post update.  I don't know if that has anything to do with this but I can't see any other issue.  This is the last day of my vacation and I wanted to finish this project.  Anybody know what's the deal here?  I'm going to bed now to have my nightmare. Here is the second error
https://forum.reallusion.com/uploads/images/1384716a-e124-4868-ac47-2440.png

By SeanMac - 9 Years Ago
I got an invitation from Reallusion to buy 3DXCHange 6.2 Pipeline for $99 instead of $499 and thought I would take a look at it. But when I downloaded the package it insisted I uninstall 3DXChange 6.2 Pro before I would be allowed to install the Pipeline version - which is only a trial. Now I am concerned i will get caught between two stools here. There's only a limited number of reinstalls, Microsoft Windows can do crazy things to your computer. It certainly has in the very recent past to mine. So do I simply take a chance and uninstall?

Nah. I will ask Tech Support first.

I'll follow up when I get an answer.

SeanMac

SystemSpecs

HomebuildASRock Z68 Extreme4 MoBo,  i7-2600K@3.4Ghz CPU , 16 GB DDR3 RAM, 5.5Tb SATA III HDD, Palit GeForce GTX 750 Tirunning DX 12.0; Win 10 Pro (64-bit) + Samsung S24D300H 1920X1080 monitor +spare 1680X1050 monitor. Kinect for Windows v2. Huion 610 Pro Graphics tablet.

By Peter (RL) - 9 Years Ago
SeanMac (9/15/2015)
I got an invitation from Reallusion to buy 3DXCHange 6.2 Pipeline for $99 instead of $499 and thought I would take a look at it. But when I downloaded the package it insisted I uninstall 3DXChange 6.2 Pro before I would be allowed to install the Pipeline version - which is only a trial. Now I am concerned i will get caught between two stools here. There's only a limited number of reinstalls, Microsoft Windows can do crazy things to your computer. It certainly has in the very recent past to mine. So do I simply take a chance and uninstall?

Nah. I will ask Tech Support first.

I'll follow up when I get an answer.

SeanMac

SystemSpecs

HomebuildASRock Z68 Extreme4 MoBo,  i7-2600K@3.4Ghz CPU , 16 GB DDR3 RAM, 5.5Tb SATA III HDD, Palit GeForce GTX 750 Tirunning DX 12.0; Win 10 Pro (64-bit) + Samsung S24D300H 1920X1080 monitor +spare 1680X1050 monitor. Kinect for Windows v2. Huion 610 Pro Graphics tablet.



If you uninstall while connected to the internet this will not affect the number of deactivations allowed. It is only if you encounter a hardware failure and can't uninstall for some reason that your deactivation count will change. If you always uninstall while connected to the internet you can do this an infinite number of times without affecting the count.

By Peter (RL) - 9 Years Ago
sat12341234 (9/9/2015)
I did a quick animation with the standard project. (G6, Heidi, Dance Grace). set it to use Satin for the dress. Baked it. Exported to 3Dxchange. But looks like 3Dxchange does not show the same animation. It seems to show the dress as rigid shape instead of nice fluid animation in iClone. Maybe I missed some steps? I even tried using collect clips from timeline window and sending it to 3Xchange. same result.

I am using windows 10 on iMac with AMD Radeon card. Not sure if I need to use Nvidia based PC for 3Dxchange to work correctly.

Thanks


The soft cloth physics engine is built into iClone but not 3DXchange 6. Unfortunately you can't export baked soft cloth animations.
By SeanMac - 9 Years Ago
Hi Peter

Thanks for that.

This is the same reply I got by email from Tech Support.

SeanMac
By duchess110 - 9 Years Ago
I am not sure if this is totally a 3dx6 issue as it does involve a reworked with a new cloth of a Character Creator Figure.
Ok so I purchased the export licence for the complete CCreator Essentials.
I made the Character Shape I wanted saved as i.Avatar.
Opened it up in 3dx6 and yes it came in as a G6 Standard Character with the new viseme shapes.
Sent the Character to iClone. All worked well.
Now again in 3dx6 I opted to export as fbx so as I could create a new top.
Worked on it in max then exported again as an fbx.

Once I opened the max export in  3dx6  I get this pop up saying that it is recognised as a G6 so I opted for yes.(see screen grab)
https://forum.reallusion.com/uploads/images/c7adc1c3-a95f-4375-a435-db42.jpg

So far so good I thought.
Then I noticed that the eyes were way off up by the eyebrows and the jaw also did not look right. (see screen grab)
https://forum.reallusion.com/uploads/images/1b784e57-b55d-422c-ad90-6b33.jpg

So something was off on the Auto Convert that I had selected yes for and found that the Facial Bone needs tweaking. Once adjusted the
eyes returned to normal.
Now is this because the Character is not the standard height or the Auto Convert is wrong or is it me??? (Screen grab after tweaking)
https://forum.reallusion.com/uploads/images/3e88e89c-faf9-4794-9b9c-ec09.jpg

Finally the expressions editor. It shows the old viseme options but seems to use the face settings for the new viseme shapes. Again because I opted the auto convert.
https://forum.reallusion.com/uploads/images/50774238-f57a-44ef-be59-57c7.jpg

Another test I did was not auto convert but manual selection the body fine but the face rubbish, this is because all the weight maps when exported are for head and jaw and the rest seem to
be down to the blend shapes so no options to tweak lips etc.
 So any help would be appreciated. Is this a hiccup with the auto convert or a user error (ME) or more work in max skinning the face bones.
 Will there be a better more Developer friendly pipeline when the Character Creator Pipeline Version is released between RL programmes.
By Rampa - 9 Years Ago
I have an idea for the expression mapping.

Before you export your character from 3DX initially, open the expression editor and save the mapping file. Reload it on your re-imported character.
By duchess110 - 9 Years Ago
Hi rampa
I have also tried that. When in 3dx6 pipeline and the CC is a G6 standard saved the profile which saves face and body mapping.
Then brought into 3dx my exported version of the std character which will then only import as non std because of the cloth I have added. Tried applying the saved profile from the std.
Yes it accepts the mapping but seems to throw thing out of line and will still only give the old visemes. I even tried exporting some of the face morphs from the original and putting them
on the imported character as the body and face had not changed, but again no luck. I will have to go back into max and see if I have missed something.
By Rampa - 9 Years Ago
I was thinking maybe I had missed something. I tried that with the baby prop I gave out the other day, but ended up having to manually do the visemes. The other morphs were already good. Bummer, it wasn't just me!
By Bellatrix - 9 Years Ago
At least for Pipeline users who need workflow efficiency

Please
  • make the two left right panels size adjustable, because it's 2015
  • allow resizing of animation/perform panes and input boxes (handles too tiny to grab/ animation names can be long and hard to select all/rename/highlight)
  • Merge Identical - main 3DX promo star item - still not working for every other CG tool except the content creation behemoth SKP?
Please fix other 3DX pipeline inconsistencies
  • consistent dark grey-green icon eyes-saver theme like everything else iClone?
  • consistent Material, Texture, Substance with everything else iClone - after all 3DX is a PAID ASSET IMPORTER?
  • time to free up hotkey customization, 3DX Pro and Pipeline are made for PIPELINE & PROS and not noobs?

Thank you for considering these steps to improve workflow for your content creators.
By bluemidget666 - 9 Years Ago
So I am using a CC character but when I export the eye mesh to alter 3dX will not reload the mesh back in, I even tried just exporting then re loading the untouched eyes and 3dx says can not load them.
Any help would be cool Smile