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By VirtualMedia - 9 Years Ago
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I purchased IClone 6 and 3DXChange preorder and was never able to sign in when starting apps and frankly I'm getting very annoyed about the nag screens, but I dealt with it.
Every time I enter my account info it says I don't have an internet connection which is ridiculous, the fact the iClone and everything else I purchase from Reallusion validates verifies the Apps are connecting though my internet connection. I have against my better judgement disabled my firewall and still have had no luck.
I just purchased the Substance Designer suite and now I can't download the content that comes with it. Because it tells me I need to sign in which I've done repeatedly and always get the 'no internet connection error'.
Any guidance would be appreciated.
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By justaviking - 9 Years Ago
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Are you trying to do this from iClone?
I had the same issue as you once. I think I was trying to get a patch.
I went to the Reallusion site from my browser (without involving iClone) and logged on from there and it was happy.
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By Spiny Norman - 9 Years Ago
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I had a similar problem. I found that some browsers and programs automatically create a 'proxy' which blocks the Reallusion downloader. Go to settings in your browser, and then advanced settings, then Change proxy settings, untick use proxy...You should be good to go. Hope this helps 
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By VirtualMedia - 9 Years Ago
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Thanks for the tips, I did login through the browser and made a successful connection. Absolutely loving substance designer. After playing around with this and viewing the G6 character builder video Reallusion's gonna convert me from a dedicated Daz user to a iClone user and abuser.
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