Hi..Sorry to hear you are experiencing problems with the CrazyTalk Animator trial.
Please contact Support using the link below. To get the quickest resolution to your problem, please provide your dxdiag.txt file (explained on page below) and a screenshot showing the error message you are getting. They will then be able to help you.
http://www.reallusion.com/CustomerSupport/User/QForm.aspx
Thanks.