Hello,

I've tried exporting my IClone4 animation in every format available, although I find when I view the rendered video file all I am getting is a blank white screen that runs for the duration of the clip. Quite confused as to what is going on here, could anybody please shed some light in this situation?

Hi..

This issue is normally caused by outdated graphics drivers. Try updating your graphics drivers to the latest available and this should solve your problem. Please also make sure you have iClone updated to the latest build which is 4.31.2517.1.

If after trying the above you still have problems, please contact Technical Support using the link below. They will be able to look deeper into the problem for you.

http://www.reallusion.com/CustomerSupport/User/QForm.aspx

Thanks.

                                                                

Peter
Forum Administrator

www.reallusion.com