jeff_421752
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jeff_421752
Posted 2 Years Ago
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Group: Forum Members
Last Active: Last Week
Posts: 16,
Visits: 173
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Hi, I'm using CA5 and finding it sluggish to the point of being unusable. Movement is slow and choppy. Even scrubbing the timeline on an empty project is slow. CA4 on this same machine and on a Mac is smooth and works as expected. I've uninstalled and reinstalled but I'm getting the same results. Any ideas??? Thanks, Jeff
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Peter (RL)
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Peter (RL)
Posted 2 Years Ago
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Group: Administrators
Last Active: Yesterday
Posts: 22.7K,
Visits: 35.7K
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Hi Jeff What are your system specs including graphics card?
Peter Forum Administrator www.reallusion.com
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jeff_421752
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jeff_421752
Posted 2 Years Ago
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Group: Forum Members
Last Active: Last Week
Posts: 16,
Visits: 173
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Hi Peter. I'm running Win 10 with 64 gigs of RAM and w/ two graphics cards, an Nvidia 2080 Super and a 2080. Fyi, I've heard back from tech support stating that there are performance issues when the timeline is open on v5. A hotfix is on the way. Thanks, Jeff
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Peter (RL)
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Peter (RL)
Posted 2 Years Ago
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Group: Administrators
Last Active: Yesterday
Posts: 22.7K,
Visits: 35.7K
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Thanks for updating. I'm glad to hear Support have been able to help you with this issue.
Peter Forum Administrator www.reallusion.com
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StudioMM
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StudioMM
Posted 2 Years Ago
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Group: Forum Members
Last Active: 2 Months Ago
Posts: 45,
Visits: 110
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Hi, I had exact the same issues. Already reported this and after sending Reallusion my hardware specs they came to the conclusion that this was a software related issue that would be solved in the upcoming updates. No idea when this will be...
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StudioMM
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StudioMM
Posted 2 Years Ago
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Group: Forum Members
Last Active: 2 Months Ago
Posts: 45,
Visits: 110
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Just upgraded to 5.01 and the 'sluggish' issue seems to be solved! Thanks support team!
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