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Free plug-in upgrade from CA4 facial webcam to CA5 ?

Posted By Galfridus Last Year
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Galfridus
Galfridus
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Just bought and installed upgrade from CA4 to CA5.
I already own CA4 facial webcam plug in.
How do I get the free plug update to CA5 ?
On the hub (freshly updated etc) I only see a "trial"available but an instal option for my webcam CA4..

I read in another thread there is notification info in your account but where?
I can find my original CA4 webcam plugin in my order history but no info on how to update it to use with CA5.

Anyone help?
Thanks
Geoff.




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toystorylab
toystorylab
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I got an email:
https://forum.reallusion.com/uploads/images/ebc8c638-159f-47dd-b187-2ef6.png
Maybe check spam folder?



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Galfridus
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Thanks very much for quick response toystory lab.

I`ve checked emails, spam and delete folders, but nothing there.
Still can`t find an update link in my account but my new CA5 working happily on my computer
and CA4 facial webcam in my purchase history and on the hub.
CA5 facial webcam still just trial on the hub.

I purchased my CA4 to CA5 early this morning so maybe it takes a day or two for an email like yours to come through?
I have re read my order payment confirmation and download email which came within seconds of purchase but no webcam ungrade info there.

Geoff.



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toystorylab
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Yeah, when I got it right, you first have to get this email to redeem Plugins and after that they appear in HUB and on your account...


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Galfridus
Galfridus
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update:

After much searching again today I find the following....
Hope it may help others in a similar position to myself.....

The link to upgrade plug-ins from CA4 to CA5 is not in your account.
Go here RL Event promo
Then scroll way down the page to terms and conditions,
You will see the following....
It worked for me and put the upgrade in the hub.

Geoff.

https://forum.reallusion.com/uploads/images/48f0fe88-4c1f-4902-81dc-89d7.jpg


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Edited
Last Year by Galfridus



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