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Garry Pye Venus Flytrap - mouth disappearing when I reopen project

Posted By Kipley 2 Years Ago
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Garry Pye Venus Flytrap - mouth disappearing when I reopen project

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Kipley
Kipley
Posted 2 Years Ago
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Last Active: 4 days ago
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Hi - I recently purchased Garry's Venus Flytrap character for use in a children's music video I'm creating. It's working fine until I close and reopen the project. When I reopen the project, the head/mouth of the character is no longer visible, just the neck, leaves, arms, etc. This is what it looks like when I first create the scene:

https://forum.reallusion.com/uploads/images/4f695159-81c0-4bf8-80c1-af4a.png

This is what it looks like after I have closed the project and reopened it later to do more work on it:
https://forum.reallusion.com/uploads/images/0f95b6b9-5975-4a4c-9b01-9372.png

I have tried this with multiple different projects and keep getting the same result - when I reopen a project with the venus flytrap, the mouth is invisible. Any suggestions on how to solve this? I am using Cartoon Animator 4 on an iMac with 64gb memory running Monterey 12.3.1. Cartoon Animator is pipeline version 4.51.3511.1

Thanks in advance for any suggestions!
garrypye
garrypye
Posted 2 Years Ago
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Last Active: 2 Months Ago
Posts: 211, Visits: 1.0K
I know we are discussing this and trying to resolve it for you privately, but I thought I would message here as well so that others know I am on this and helping. Venus was originally created for CTA3, well before CTA4 ever existed. Sadly she seems to cause a few problems when  used in CTA4. As a result I am going to temporarily withdraw Venus from the Marketplace to rpevent further confusion. Meanwhile, I will continue to work with you to resolve this, and if we can, I will reinstate Venus in the Marketplace. Thanks for letting me know!

Garry Pye
www.facebook.com/garrypyeanimations?ref=bookmarks



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