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Reallusion Hub update 09-05-22 broken with no internet connectivity issue

Posted By Jeasy 2 Years Ago
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Reallusion Hub update 09-05-22 broken with no internet connectivity...

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Jeasy
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Jeasy
Posted 2 Years Ago
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Last Active: 2 Weeks Ago
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Hi There, 
Reallusion Hub just got an Update Push and after updating, is unable to connect, Reallusion Hub believes that the system is not connected to the internet. 
Tried downloading the Hub again and reinstalling but no fix.
Can you urgently push a hotfix to this, please?
Thanks, 
Jeasy
Peter (RL)
Peter (RL)
Posted 2 Years Ago
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Hi...

No problems here after the update so it doesn't look a general issue affecting everyone.

Have you tried shutting down your computer and restarting? Also try signing out and back in again (if that is possible).

If the problem continues, please contact Support using the link below. They will be able to help you further.

https://www.reallusion.com/CustomerSupport/UserEx/QForm.html

                                                                

Peter
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www.reallusion.com
jeff.davies
jeff.davies
Posted 2 Years Ago
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I hate to say, "It works on my machine", but it does. I agree with Peter that a restart (aka a cold start) might fix things for you. If it doesn't, I would contact support.

 - Jeff

- Jeff
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cinema.do
cinema.do
Posted 2 Years Ago
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I have the same problem.



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