Hello dear colleagues of Reallusion:
As I mentioned in the subject, there are times when I can load 3DS files, and 3DXChange opens them perfectly! In fact, I consider the quality much better than FBX! However, there are times when I get this message:

Import File Error!
3DXChange may not support this data format.

What gives? Does it, or does it not support 3DS? Or does the 3DS file need to include certain "things" for it to be compatible?

Not having spent too much time with 3D models, I can really use your help.
Kind Regards,
Frank (silvaf1)