I don't know who is reading this, it's certainly not anyone from reallusion. I find it utterly unacceptable that this new update has shipped with so many bugs, utterly interrupting commercial deadlines and there are not well informed members of the reallusion team answering questions about the product. Utterly unacceptable.
Please remember that the forum is primarily intended for user to user discussion (but is moderated).
However, for official Reallusion Support if you are having serious issues using your software, then you should contact Technical Support using the link below. They will be able to help you on a one to one basis.
And for more minor issues and bugs, you can report them in the Feedback Tracker using the link below. You will then get a status update once the team have had time to check the issue.