Updated to iClone 7.83 using Reallusion Hub -> App would not launch, spinning wheel then crash -> uninstalled Smart Gallery -> Able to launch and use Iclone 7.83 -> re-installed Smart Gallery throught Reallusion Hub -> iClone won't launch&crash again
Same is happening with CC3 3.32 Pipeline
Windows 10 / 19041.685
i7 - 8750H
In some environments (like Alienware) with the dual-monitor may have this issue.
Before this issue fixed, here is the workaround:
1. Try to disable your extended monitor(ref: https://itstillworks.com/switch-dual-monitor-single-1209.html
2. Open IC/CC and close it to makes IC/CC always open in the main monitor
3. Enable your extended monitor back.
* Not use the dock/undock function on the Smart Gallery
If not work, please submit a support ticket, we may need more information from you.