It was working on my former box which had to be repaired so re-installed, now it just hangs, new system has twice the memory, etc. (Scratching head) Win10, Home

Hi...

If this is a new system or a recently installed operating system, do ensure you have run Windows Update a few times to make sure your system is fully updated. Then ensure your graphics card has the latest graphics drivers. You can go to the Nvidia or AMD websites to download the latest drivers depending on the graphics card you have installed. This will normally resolve any issues.

                                                                

Peter
Forum Administrator

www.reallusion.com

Hi, thanks.It was a reinstall of the OS on a new chassis with older NVidia GTX 1050, all caught up on updates, etc, faster AMD cpu and memory so I expected better performance on video builds, etc and it is faster on everything except for this trinstall of CT8. The reinstall goes fine, activation no worries. I can even pull in a 2d actor, etc and work on it but it just pops a really quick image of a Scale 100% message and then the whole app locks and dings when i click, until I end task. Really odd. This is the first time it has been on a non- Intel cpu/mobo, though.

oops, meant to add I will reinstall nvidia drivers again since I installed before i added CT8, and see how that goes.

I would like to re-visit this problem if possible. Still the same situation, latest drivers for everything. I can even open an earlier CT project and it works but if I try to create a new project and import a png (or jpg) to start editing it all just freezes. Have there been any problems with MSI mobos or amd chips, which is the only difference I can determine from the last install?

Version 8.13.3615.3