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How can I prevent the Smart Gallery from loading?

Posted By wires 4 Years Ago
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wires
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In both iClone and Character Creator I have the Smart Gallery offline and the panel closed. Even after saving the window/panel setup in both apps this "thing" insists on loading the panel at every new start. If there is no way to control how and when this opens then I will be forced to remove it from my system.

I do not like it when unwanted objects force themselves upon my work space without my doing. Crazy


Gerry



System: Win 10 Pro (21H2), Asus X99-E WS, CPU i7-5930K -3,5 GHz, 32 GB DDR4 2666-16 RAM, NVidia GTX 1080 Ti GPU - 11 GB VRAM(Driver Studio-536.99), Samsung 850 Pro 512 GB SSD, 6 TB HD storage.


Slayerazazel
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Yeah Ive noticed that it pops up at the top of my windows, instead of the bottom where I keep putting it. I want the smart gallery installed, but not my main page. I still use the old system for navigating and want the smart gallery to stay where I put it. 

A fix to this issue would be great. 


Edward (RL)
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Edward (RL)
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wires (7/23/2020)
In both iClone and Character Creator I have the Smart Gallery offline and the panel closed. Even after saving the window/panel setup in both apps this "thing" insists on loading the panel at every new start. If there is no way to control how and when this opens then I will be forced to remove it from my system.

I do not like it when unwanted objects force themselves upon my work space without my doing. Crazy

Hello Gerry,

We confirmed that it is a program issue. Crying
Please wait for a hotfix version, and we will provide it soon.
Sorry for the inconvenience. 

Edward
Edward (RL)
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Slayerazazel (7/23/2020)
Yeah Ive noticed that it pops up at the top of my windows, instead of the bottom where I keep putting it. I want the smart gallery installed, but not my main page. I still use the old system for navigating and want the smart gallery to stay where I put it. 

A fix to this issue would be great. 

Hello,

Try this: Top Menu > Window > Workspace > Save Layout

All of the newly installed plug-ins may have the same issue.
And we will think about how to enhance it in future versions.

Regards,
Edward

Edited
4 Years Ago by Edward (RL)
wires
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Hello Gerry,

We confirmed that it is a program issue. https://forum.reallusion.com/Skins/Classic/Images/EmotIcons/Crying.png
Please wait for a hotfix version, and we will provide it soon.
Sorry for the inconvenience. 

Edward


You are so kind to us Edward, thank you. Smile


Gerry



System: Win 10 Pro (21H2), Asus X99-E WS, CPU i7-5930K -3,5 GHz, 32 GB DDR4 2666-16 RAM, NVidia GTX 1080 Ti GPU - 11 GB VRAM(Driver Studio-536.99), Samsung 850 Pro 512 GB SSD, 6 TB HD storage.


wires
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Is there any information as to just when this issue will be resolved? Whistling

Gerry



System: Win 10 Pro (21H2), Asus X99-E WS, CPU i7-5930K -3,5 GHz, 32 GB DDR4 2666-16 RAM, NVidia GTX 1080 Ti GPU - 11 GB VRAM(Driver Studio-536.99), Samsung 850 Pro 512 GB SSD, 6 TB HD storage.


Edward (RL)
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wires (8/6/2020)
Is there any information as to just when this issue will be resolved? Whistling


Hello Gerry,
It’s a coincidence that we just completed a Beta version, and after I sent you a private message, I saw this post. BigGrin
Here is the beta version:
Fixed:   Smart Gallery causes iClone/CC stuck around 20 seconds after press the Close button on the welcome screen in some environment.
Fixed:   The second Search in Smart Gallery is not reset search filter cause failed.
Fixed:   When switching to Offline Mode, Smart Gallery still tries to connect to the server and shows error.
Fixed:   Smart Gallery panel does not remember the open/close status and location on the workspace.
Edward

4u2ges
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Nice, I guess I can figure out where to place those DLLs, but this thread is opened to everyone Smile

Update: I did not see there is a readme file Hehe




Edited
4 Years Ago by 4u2ges
4u2ges
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Hi Edward,
Unfortunately it still dos not remember Open/Close status. It only seems to remember the location.




Edward (RL)
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Hi,

Could you help to confirm the zip file again? I am worried you get a wrong file. Crying
There have three files and include a readme.txt there.



Edward



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