I have been told by Reallusion support that I have not purchased the Popcorn plug-in, but I have, and it shows in "My Orders" page. I tried to open another support ticket and attached a screenshot of "My Orders" page but the submit button was greyed out. I am not happy...
Here is a screenshot of "My Orders" page, I did purchase Popcorn!



The more I learn, the more I realise, I know nothing!

RL is right, you did not purchase a PopcornFX plugin.
What you have purchased is PopcornFX 40 (which is content type library for PopcornFX plugin) and Particle Sequencer (plugin for PopcornFX).
Buy plugin here ($89 with COVID coupon - select Plug-in, not Bundle): https://www.reallusion.com/store/product.html?l=1&p=ic#PFX

Thank you for the reply  4u2ges, The matter is resolved now, I bought the plugin as advised by yourself... I do still have a slight grouse inasmuch it is not clear when you buy the sequencer you are NOT buying the plugin, had it been clear I would have had no questions... Thank you for your help.

Best regards.
Ken.


The more I learn, the more I realise, I know nothing!