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oatt
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Group: Forum Members
Last Active: 3 Months Ago
Posts: 166,
Visits: 2.7K
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Hi, I'm a registered member and I usually use DA Points for purchase, but right now as I'm trying to buy using a credit card, I'm not being given the option. Thanks for help.
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Peter Blood
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Peter Blood
Posted 5 Years Ago
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Group: Forum Members
Last Active: Last Month
Posts: 2.3K,
Visits: 9.4K
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They will but you have to purchase DA points first. They'll take your money in a heartbeat if you're buying items other than on the marketplace. Software packages for example cannot be purchased with DA points. What they really need is to put "Gift cards" up on Amazon so that our friends and family can buy Christmas gifts etc for us poor little animators.  pete
http://www.youtube.com/user/peterblood50?feature=mhee
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Peter (RL)
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Peter (RL)
Posted 5 Years Ago
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Group: Administrators
Last Active: 12 minutes ago
Posts: 22.7K,
Visits: 35.7K
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Kevin K (12/6/2019)
Hi, I'm a registered member and I usually use DA Points for purchase, but right now as I'm trying to buy using a credit card, I'm not being given the option. Thanks for help.
Hi Kevin If you wish to purchase from the Marketplace this has to be done using DA Points. However you should be able to purchase from the Software Store or Content Store using standard payments methods (Credit Cards, PayPal etc.). If you continue to have problems, please contact Customer Support and they will be able to help you make your purchase.
Peter
Forum Administrator www.reallusion.com
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gamemaster_547352
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gamemaster_547352
Posted Last Year
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Group: Forum Members
Last Active: Last Month
Posts: 3,
Visits: 5
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I've earned 20,000 bonus points and so far none have been credited to my account. Not one point. And in the mean time due to this shall we say glitch, I have lost 3000 of those points.
I don't want to say this is a very convenient glitch or a ripoff, but I feel like I ma being ripped off.
Also this whole using points thing? Irritating AF.
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Peter (RL)
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Peter (RL)
Posted Last Year
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Group: Administrators
Last Active: 12 minutes ago
Posts: 22.7K,
Visits: 35.7K
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gamemaster_547352 (9/25/2023)
I've earned 20,000 bonus points and so far none have been credited to my account. Not one point. And in the mean time due to this shall we say glitch, I have lost 3000 of those points.
I don't want to say this is a very convenient glitch or a ripoff, but I feel like I ma being ripped off.
Also this whole using points thing? Irritating AF.
If you have any problems with bonus points not showing up please just contact Support using the link below and they will sort it out for you. https://www.reallusion.com/CustomerSupport/UserEx/QForm.html
Peter
Forum Administrator www.reallusion.com
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Nirwana
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Group: Forum Members
Last Active: Yesterday
Posts: 199,
Visits: 1.1K
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@Peter I'm also missing my bonus points from the reviews I posted in August. Can you let me know, what ticket/category/tag would be best for this? The link you provided only leads to the very general customer support page. Would bonus points fall under questions relating to purchases? If not, what would be the best sub-selection to choose?
My YouTube channel: Animations made with Cinema 4D and Reallusion Products
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animagic
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animagic
Posted Last Year
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Group: Forum Members
Last Active: 13 hours ago
Posts: 15.7K,
Visits: 30.5K
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gamemaster_547352 (9/25/2023)
Also this whole using points thing? Irritating AF.
The reason for the points is that it greatly simplifies accounting for RL with respect to the hundreds of ML developers. No hassle with currency exchanges, different tax systems, etc.
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Peter (RL)
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Peter (RL)
Posted Last Year
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Group: Administrators
Last Active: 12 minutes ago
Posts: 22.7K,
Visits: 35.7K
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Nirwana (9/26/2023)
@Peter
I'm also missing my bonus points from the reviews I posted in August. Can you let me know, what ticket/category/tag would be best for this? The link you provided only leads to the very general customer support page. Would bonus points fall under questions relating to purchases? If not, what would be the best sub-selection to choose?
You can choose Purchase > Others > Bonus Point. Overall though it doesn’t really matter. Once your ticket is submitted it will be passed to the correct person even if it is in the wrong category.
Peter
Forum Administrator www.reallusion.com
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Nirwana
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Group: Forum Members
Last Active: Yesterday
Posts: 199,
Visits: 1.1K
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