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Peter (RL)
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Peter (RL)
Posted 4 Years Ago
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Group: Administrators
Last Active: 3 hours ago
Posts: 22.7K,
Visits: 35.7K
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mrtobycook (1/20/2020)
Hi Peter :-) I just posted this in feedback tracker but would love some help! :-) When I first installed CC3, I set my external files to a certain place. Everything seems to work fine. They are here: D:/_REALLUSION DOCUMENTS But when I upgraded to version 3.21, and then installed the DIGITAL HUMAN content stuff, it all thinks the textures are in that default place: C:\Users\Public\Documents\Reallusion And actually, even more confusingly, it seems that it thinks some of the stuff is here: D:\Reallusion\ Very frustrating and is taking forever to relink everything! :-( Toby
Hi Toby
Sorry to hear you are having problems with Character Creator.
Have you moved any content folders since your original installation? If you have then this will be the cause of the problems.
When you install iClone or Character Creator you can choose the location of your Template and Custom content folders. Once you have chosen the drive and folders used for your content you should not try to move the content anywhere else. Normally when this is observed all future content installs will automatically be placed in the correct folders.
While it is possible to edit the system registry to correct issues finding content, it is normally quicker and safer to uninstall and reinstall CC3 again paying careful attention to where you are choosing to install your content.
However if you are experienced with Registry Editing you can choose to manually edit the content locations in the two areas below.
HKEY_LOCAL_MACHINE\SOFTWARE\Reallusion\Character Creator\3.0
And
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Reallusion\Character Creator\3.0
Peter
Forum Administrator www.reallusion.com
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michael.pickering
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michael.pickering
Posted 4 Years Ago
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Group: Forum Members
Last Active: 3 Months Ago
Posts: 46,
Visits: 215
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mrtobycook (1/20/2020)
Just to follow on from my post - the even STRANGER thing is that if I just "OK" the dialogue box that says the textures are missing, it seems they all work - maybe except the eyeball? Which is black? :-) AND even if I manually link everything (well, I can't relink the HDR as it won't let me choose a .hdr file grrrrrrr), the eyeball is still black. What is happening?? :-)  I just encountered a similar problem with the eyes of a character created in a previous CC3 version when I tried to update to Digital Human Shader. After the change, other materials look better but the eyes turned black!
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michael.pickering
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michael.pickering
Posted 4 Years Ago
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Group: Forum Members
Last Active: 3 Months Ago
Posts: 46,
Visits: 215
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I'll also post this in Feedback Tracker, but here's further information on the issue with eye materials upon conversion to "Digital Human Shader":
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achimxx
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achimxx
Posted 4 Years Ago
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Group: Forum Members
Last Active: 3 Years Ago
Posts: 3,
Visits: 276
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Hello,
Character Creator 3.21 Pipeline starts normally, but when loading any file, it shows "Loading Stream ...", then "Converting data ...", then while showing "Please Wait ..." it crashes (Application disappears from the screen with no error message).
I tried many of the game ready and studio drivers (Nvidia GTX 1080 Ti) with no effect. I also tried to uninstall CC3, to clean the registration, and to reinstall CC3. Nothing helped.
Intel i7 4000 MHz
Memory 64 GB
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Peter (RL)
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Peter (RL)
Posted 4 Years Ago
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Group: Administrators
Last Active: 3 hours ago
Posts: 22.7K,
Visits: 35.7K
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achimxx (1/26/2020)
Hello,
Character Creator 3.21 Pipeline starts normally, but when loading any file, it shows "Loading Stream ...", then "Converting data ...", then while showing "Please Wait ..." it crashes (Application disappears from the screen with no error message).
I tried many of the game ready and studio drivers (Nvidia GTX 1080 Ti) with no effect. I also tried to uninstall CC3, to clean the registration, and to reinstall CC3. Nothing helped.
Intel i7 4000 MHz
Memory 64 GBHi... If you are still having this issue, please contact Technical Support using the link below and let them have your dxdiag.txt. They will then be able to check for any problems that may be causing this issue. https://www.reallusion.com/CustomerSupport/UserEx/QForm.html
Peter
Forum Administrator www.reallusion.com
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Peter (RL)
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Peter (RL)
Posted 4 Years Ago
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Group: Administrators
Last Active: 3 hours ago
Posts: 22.7K,
Visits: 35.7K
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Dear Character Creator Users,
We have now released the 3.22 update for Character Creator 3.
Important: If you do find any bugs, issues or glitches in Character Creator 3.22, please can you report them first in the Feedback Tracker. Then feel free to discuss the issues in this thread but do try to include a link back to the original Feedback Tracker report or your tracker number. As always it will help us greatly if we can keep all technical issue discussion in the one place (this thread). This will help the development team keep track of any problems. Please do try to provide your full system specifications and a detailed description of the problem when reporting issues. If you can provide steps so we can try and reproduce the problem that will be even better. Many thanks and have fun with Character Creator 3.22.  Peter
Forum Administrator www.reallusion.com
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Colonel_Klink
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Colonel_Klink
Posted 4 Years Ago
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Group: Forum Members
Last Active: 3 Months Ago
Posts: 1.0K,
Visits: 7.4K
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Not sure if this pre-existed in 3.2x or not as I haven't done much in the way of CC3 morphs until recently. However this new problem exists not only with importing avatar obj's exported from CC3 and altered in Zbrush, and imported to create morph sliders. It also happens with avatars exported as obj's and re-imported without alteration. See attached picture which should explain the problem I have. A reinstall of CC3 did not fix the issue Feedback Tracker
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Hardware: ZX80; Operating System- ZX80 Basic; CPU - ZX80 @ 3.25 MHz; Memory - 1KB; Hard Drive - N/A; Storage - Cassette; Monitor: Any old CRT TV
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Power Ten Productions
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Power Ten Productions
Posted 4 Years Ago
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Group: Forum Members
Last Active: 2 Years Ago
Posts: 91,
Visits: 300
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Send to iClone is no longer working. It starts the process in Character Creator and then stops and doesn't open iClone or do anything further. This used to work fine on my computer. What information would you need to diagnose why this isn't working? A full system restart didn't work either.
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Postfrosch
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Postfrosch
Posted 4 Years Ago
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Group: Forum Members
Last Active: Last Year
Posts: 6.9K,
Visits: 18.4K
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Hi Power Ten Productions Look here: The same problem https://forum.reallusion.com/436446/Send-to-IClone-no-longer-works-with-lowpoly-clothing-on-CC-3-avatars
Greets from Germany
Postfrosch
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animagic
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animagic
Posted 4 Years Ago
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Group: Forum Members
Last Active: 3 hours ago
Posts: 15.7K,
Visits: 30.5K
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Power Ten Productions (2/26/2020)
Send to iClone is no longer working. It starts the process in Character Creator and then stops and doesn't open iClone or do anything further. This used to work fine on my computer. What information would you need to diagnose why this isn't working? A full system restart didn't work either.It should work with regular clothing, but for low-poly clothing there's a problem. See the post above.
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