HHello... i'm new in this appliaction and i purchase character creator v3.11 3 days ago.. and something bad happen, i can't do anything with this application. i try to uninstall and reinstall this app 5 times and still like this. can someone help me? thankyouu

Most likely a video driver problem -- the newest nVidia drivers can't run the RL programs.  Roll back to at least two or three months ago and you should be fine.

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Alienware Aurora R12, Win 10, i9-119000KF, 3.5GHz CPU, 128GB RAM, RTX 3090 (24GB), Samsung 960 Pro 4TB M-2 SSD, TB+ Disk space
Mike "ex-genius" Kelley

Reallusion have confirmed that the latest Nvidia driver - 440.97 - is not causing any issues with their products. Issues started with 436.02 and a few that were released after that. There have been no reports of any issues for those using either the 431.60 Game driver or the 431.86 Studio drivers. You can download the drivers from the Nvidia web site using this link https://www.geforce.com/drivers.

Gerry

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System: Win 10 Pro (21H2), Asus X99-E WS, CPU i7-5930K -3,5 GHz, 32 GB DDR4 2666-16 RAM, NVidia GTX 1080 Ti GPU - 11 GB VRAM(Driver Studio-536.99), Samsung 850 Pro 512 GB SSD, 6 TB HD storage.

As Kelleytoons mentioned it does appear a graphics issue, possibly drivers or you are using an incompatible graphics card.

If you have an Nvidia graphics card then you will find the very latest 440.97 drivers will work fine with iClone 7 and Character Creator 3 so please try installing these.

If you are not using an Nvidia graphics card, or updating the drivers doesn't work, then please let us know your system specs including graphics card.


                                                                

Peter
Forum Administrator

www.reallusion.com

maybe i will roll back my nvidia driver.. i will try soon.. thankyou and i will tell if that's work