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CC3 to UE4 with Auto Set Up is crashing UE4

Posted By georodri5 5 Years Ago
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CC3 to UE4 with Auto Set Up is crashing UE4

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georodri5
georodri5
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Followed this tutorial - https://www.youtube.com/watch?time_continue=670&v=hyfKQyXvTAc 

UE4 crashes after importing the eye's Sclera textures
Peter (RL)
Peter (RL)
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Hi...

Can you explain a little more about the problem as we can't reproduce this issue.

For example, which version of Unreal are you using and have you ensured that you are using the correct version of the Auto Setup that matches your version of Unreal?

Also can you confirm if the crash is happening with all characters exported from CC3 even the default character. Thanks.


                                                                

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thedavidwblock
thedavidwblock
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I'm having similar issues.  Both HQ Shader and LW Shader options crash.  Standard Shader Does not.  
I'm using 4.23, but  am currently using 4.22 as an importer since there is no auto setup for 4.23.  

I have crash dump files but I can't upload here.  Looks like things start going south during the texture loading process.  Specular and glossiness throw errors it looks like and then Unreal just bails out of the deal.   
Maybe this can help..

<NumMinidumpFramesToIgnore>0</NumMinidumpFramesToIgnore>
<CallStack>UE4Editor_RLPlugin!FRLPluginModule::findLODGroupMaterialJson() [d:\autosetup_422\plugins\auto_setup_1.01\source\rlplugin\private\rlplugin.cpp:2484] UE4Editor_RLPlugin!FRLPluginModule::AutoSetup() [d:\autosetup_422\plugins\auto_setup_1.01\source\rlplugin\private\rlplugin.cpp:484] UE4Editor_RLPlugin!UCCFbxFactory::FactoryCreateFile() [d:\autosetup_422\plugins\auto_setup_1.01\source\rlplugin\private\ccfbxfactory.cpp:304] UE4Editor_UnrealEd UE4Editor_AssetTools UE4Editor_AssetTools UE4Editor_AssetTools UE4Editor_ContentBrowser UE4Editor_ContentBrowser UE4Editor_ContentBrowser UE4Editor_Slate UE4Editor_Slate UE4Editor_Slate UE4Editor_Slate UE4Editor_Slate UE4Editor_ApplicationCore UE4Editor_ApplicationCore UE4Editor_ApplicationCore UE4Editor_ApplicationCore user32 user32 UE4Editor_ApplicationCore UE4Editor UE4Editor UE4Editor UE4Editor UE4Editor kernel32 ntdll</CallStack>
<PCallStack>UE4Editor-RLPlugin 0x00000000f4ac0000 + 739fd UE4Editor-RLPlugin 0x00000000f4ac0000 + 400e2 UE4Editor-RLPlugin 0x00000000f4ac0000 + 52efc UE4Editor-UnrealEd 0x0000000013b60000 + 4ccb66 UE4Editor-AssetTools 0x00000000f6f60000 + cfc99 UE4Editor-AssetTools 0x00000000f6f60000 + cd271 UE4Editor-AssetTools 0x00000000f6f60000 + d09d4 UE4Editor-ContentBrowser 0x00000000f5de0000 + 19cfd4 UE4Editor-ContentBrowser 0x00000000f5de0000 + 1952aa UE4Editor-ContentBrowser 0x00000000f5de0000 + 167354 UE4Editor-Slate 0x0000000025d10000 + 1c2a12 UE4Editor-Slate 0x0000000025d10000 + 14021 UE4Editor-Slate 0x0000000025d10000 + 90301 UE4Editor-Slate 0x0000000025d10000 + 7aaca UE4Editor-Slate 0x0000000025d10000 + 70414 UE4Editor-ApplicationCore 0x0000000064320000 + 1b8e0 UE4Editor-ApplicationCore 0x0000000064320000 + ef9f UE4Editor-ApplicationCore 0x0000000064320000 + 1d77f UE4Editor-ApplicationCore 0x0000000064320000 + c090 USER32 0x00000000808f0000 + 1681d USER32 0x00000000808f0000 + 16212 UE4Editor-ApplicationCore 0x0000000064320000 + 1e946 UE4Editor 0x00000000ff040000 + 5d3e UE4Editor 0x00000000ff040000 + 1554c UE4Editor 0x00000000ff040000 + 155ca UE4Editor 0x00000000ff040000 + 2316c UE4Editor 0x00000000ff040000 + 25b8e KERNEL32 0x00000000801c0000 + 17bd4 ntdll 0x0000000081240000 + 6cee1</PCallStack>
<SourceContext/>
<UserDescription/>
<UserActivityHint>Layout="MessageLog" Label="Message Log" Content=SMessageLog</UserActivityHint>
<ErrorMessage>Unhandled exception</ErrorMessage>
<CrashDumpMode>0</CrashDumpMode>
<CrashReporterMessage/>
<Misc.NumberOfCores>4</Misc.NumberOfCores>
<Misc.NumberOfCoresIncludingHyperthreads>8</Misc.NumberOfCoresIncludingHyperthreads>
<Misc.Is64bitOperatingSystem>1</Misc.Is64bitOperatingSystem>
<Misc.CPUVendor>GenuineIntel</Misc.CPUVendor>
<Misc.CPUBrand>Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz</Misc.CPUBrand>
<Misc.PrimaryGPUBrand>NVIDIA GeForce RTX 2080 Ti</Misc.PrimaryGPUBrand>
<Misc.OSVersionMajor>Windows 10 (Release 1903)</Misc.OSVersionMajor>
<Misc.OSVersionMinor/>
<GameStateName/>
<MemoryStats.TotalPhysical>34270306304</MemoryStats.TotalPhysical>
<MemoryStats.TotalVirtual>140737488224256</MemoryStats.TotalVirtual>
<MemoryStats.PageSize>4096</MemoryStats.PageSize>
<MemoryStats.TotalPhysicalGB>32</MemoryStats.TotalPhysicalGB>
<MemoryStats.AvailablePhysical>0</MemoryStats.AvailablePhysical>
<MemoryStats.AvailableVirtual>0</MemoryStats.AvailableVirtual>
<MemoryStats.UsedPhysical>0</MemoryStats.UsedPhysical>
<MemoryStats.PeakUsedPhysical>0</MemoryStats.PeakUsedPhysical>
<MemoryStats.UsedVirtual>0</MemoryStats.UsedVirtual>
<MemoryStats.PeakUsedVirtual>0</MemoryStats.PeakUsedVirtual>
<MemoryStats.bIsOOM>0</MemoryStats.bIsOOM>
<MemoryStats.OOMAllocationSize>0</MemoryStats.OOMAllocationSize>
<MemoryStats.OOMAllocationAlignment>0</MemoryStats.OOMAllocationAlignment>

-<Threads>

-<Thread>
<CallStack>ntdll 0x0000000081240000 + 9c154 KERNELBASE 0x000000007e250000 + 38ba3 UE4Editor-Core 0x0000000026220000 + 461fba UE4Editor 0x00000000ff040000 + 27c1f VCRUNTIME140 0x000000006c5e0000 + b900 ntdll 0x0000000081240000 + a120f ntdll 0x0000000081240000 + 6a299 ntdll 0x0000000081240000 + 9fe7e UE4Editor-RLPlugin 0x00000000f4ac0000 + 739fd UE4Editor-RLPlugin 0x00000000f4ac0000 + 400e2 UE4Editor-RLPlugin 0x00000000f4ac0000 + 52efc UE4Editor-UnrealEd 0x0000000013b60000 + 4ccb66 UE4Editor-AssetTools 0x00000000f6f60000 + cfc99 UE4Editor-AssetTools 0x00000000f6f60000 + cd271 UE4Editor-AssetTools 0x00000000f6f60000 + d09d4 UE4Editor-ContentBrowser 0x00000000f5de0000 + 19cfd4 UE4Editor-ContentBrowser 0x00000000f5de0000 + 1952aa UE4Editor-ContentBrowser 0x00000000f5de0000 + 167354 UE4Editor-Slate 0x0000000025d10000 + 1c2a12 UE4Editor-Slate 0x0000000025d10000 + 14021 UE4Editor-Slate 0x0000000025d10000 + 90301 UE4Editor-Slate 0x0000000025d10000 + 7aaca UE4Editor-Slate 0x0000000025d10000 + 70414 UE4Editor-ApplicationCore 0x0000000064320000 + 1b8e0 UE4Editor-ApplicationCore 0x0000000064320000 + ef9f UE4Editor-ApplicationCore 0x0000000064320000 + 1d77f UE4Editor-ApplicationCore 0x0000000064320000 + c090 USER32 0x00000000808f0000 + 1681d USER32 0x00000000808f0000 + 16212 UE4Editor-ApplicationCore 0x0000000064320000 + 1e946 UE4Editor 0x00000000ff040000 + 5d3e UE4Editor 0x00000000ff040000 + 1554c UE4Editor 0x00000000ff040000 + 155ca UE4Editor 0x00000000ff040000 + 2316c UE4Editor 0x00000000ff040000 + 25b8e KERNEL32 0x00000000801c0000 + 17bd4 ntdll 0x0000000081240000 + 6cee1</CallStack>
<IsCrashed>true</IsCrashed>
<Registers/>
<ThreadID>15424</ThreadID>
<ThreadName>GameThread</ThreadName>
</Thread>
Attachments
CaptureA.JPG (86 views, 40.00 KB)
Peter (RL)
Peter (RL)
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thedavidwblock (10/8/2019)

I'm having similar issues.  Both HQ Shader and LW Shader options crash.  Standard Shader Does not.

The error message indicates a read-write access problem. Do ensure you are logged into your computer with an Administrator account with full access. This may resolve the problem.

However if you are already logged into your computer as an Administrator, then please feel free to contact our Technical Support department for further advice. The link is below.


                                                                

Peter
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thedavidwblock
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I am the administrator.  Just to be thorough, I attempted  "run as administrator" and crash just as hard.
kmitchell.12catblackstudio...
kmitchell.12catblackstudio...
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Confirmed the crashing. When placing the plugin into the engine folder and not a local project I can load a c++ project in debug editor to get more data on the error output: 


[2019.10.09-04.18.34:007][913]LogTexture: Display: Building textures: M_Straps_Map_Pbr_ORM (AutoDXT, 2048X2048)
[2019.10.09-04.18.35:182][913]LogTexture: Display: Building textures: Punk_Strap_Boots_Pbr_ORM (AutoDXT, 2048X2048)
[2019.10.09-04.18.38:050][913]LogTexture: Display: Building textures: remesh_19_combined_Remeshed_LOD1_Pbr_ORM (AutoDXT, 1024X1024)
[2019.10.09-04.18.38:579][913]LogTexture: Display: Building textures: remesh_19_combined_Remeshed_LOD2_Pbr_ORM (AutoDXT, 1024X1024)
[2019.10.09-04.18.39:081][913]LogTexture: Display: Building textures: Std_Cornea_L_Pbr_ORM (AutoDXT, 1024X1024)
[2019.10.09-04.18.39:237][913]LogTexture: Display: Building textures: Std_Cornea_R_Pbr_ORM (AutoDXT, 1024X1024)
[2019.10.09-04.18.39:370][913]LogTexture: Display: Building textures: Std_Eyelash_Pbr_ORM (AutoDXT, 128X128)
[2019.10.09-04.18.39:426][913]LogTexture: Display: Building textures: Std_Eye_L_Pbr_ORM (AutoDXT, 1024X1024)
[2019.10.09-04.18.39:554][913]LogTexture: Display: Building textures: Std_Eye_R_Pbr_ORM (AutoDXT, 1024X1024)
[2019.10.09-04.18.39:734][913]LogTexture: Display: Building textures: Std_Lower_Teeth_Pbr_ORM (AutoDXT, 1024X1024)
[2019.10.09-04.18.40:280][913]LogTexture: Display: Building textures: Std_Nails_Pbr_ORM (AutoDXT, 2048X2048)
[2019.10.09-04.18.40:908][913]LogTexture: Display: Building textures: Std_Skin_Arm_Pbr_ORM (AutoDXT, 1024X1024)
[2019.10.09-04.18.41:446][913]LogTexture: Display: Building textures: Std_Skin_Body_Pbr_ORM (AutoDXT, 2048X2048)
[2019.10.09-04.18.43:720][913]LogTexture: Display: Building textures: Std_Skin_Head_Pbr_ORM (AutoDXT, 2048X2048)
[2019.10.09-04.18.45:719][913]LogTexture: Display: Building textures: Std_Skin_Leg_Pbr_ORM (AutoDXT, 1024X1024)
[2019.10.09-04.18.46:199][913]LogTexture: Display: Building textures: Std_Tongue_Pbr_ORM (AutoDXT, 512X512)
[2019.10.09-04.18.46:373][913]LogTexture: Display: Building textures: Std_Upper_Teeth_Pbr_ORM (AutoDXT, 1024X1024)
[2019.10.09-04.18.46:933][913]LogTexture: Display: Building textures: M_Spikes_Pbr_Diffuse (AutoDXT, 1024X1024)
[2019.10.09-04.18.47:405][913]LogTexture: Display: Building textures: Punk_Strap_Boots_Pbr_Diffuse (AutoDXT, 2048X2048)
[2019.10.09-04.18.48:277][913]LogTexture: Display: Building textures: Std_Eyelash_Pbr_Diffuse (AutoDXT, 128X128)
[2019.10.09-04.18.48:323][913]LogTexture: Display: Building textures: Std_Lower_Teeth_Pbr_Diffuse (AutoDXT, 1024X1024)
[2019.10.09-04.18.48:608][913]LogTexture: Display: Building textures: Std_Upper_Teeth_Pbr_Diffuse (AutoDXT, 1024X1024)
[2019.10.09-04.18.48:864][913]LogJson: Warning: Field Specular was not found.
[2019.10.09-04.18.48:865][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:865][913]LogJson: Warning: Field Glossiness was not found.
[2019.10.09-04.18.48:865][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:865][913]LogJson: Warning: Field Specular was not found.
[2019.10.09-04.18.48:865][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:865][913]LogJson: Warning: Field Glossiness was not found.
[2019.10.09-04.18.48:866][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:866][913]LogJson: Warning: Field Specular was not found.
[2019.10.09-04.18.48:866][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:866][913]LogJson: Warning: Field Glossiness was not found.
[2019.10.09-04.18.48:866][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:866][913]LogJson: Warning: Field Specular was not found.
[2019.10.09-04.18.48:867][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:867][913]LogJson: Warning: Field Glossiness was not found.
[2019.10.09-04.18.48:867][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:867][913]LogJson: Warning: Field Specular was not found.
[2019.10.09-04.18.48:867][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:867][913]LogJson: Warning: Field Glossiness was not found.
[2019.10.09-04.18.48:868][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:868][913]LogJson: Warning: Field Specular was not found.
[2019.10.09-04.18.48:868][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:868][913]LogJson: Warning: Field Glossiness was not found.
[2019.10.09-04.18.48:868][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:868][913]LogJson: Warning: Field Specular was not found.
[2019.10.09-04.18.48:869][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:869][913]LogJson: Warning: Field Glossiness was not found.
[2019.10.09-04.18.48:869][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:869][913]LogJson: Warning: Field Specular was not found.
[2019.10.09-04.18.48:869][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:869][913]LogJson: Warning: Field Glossiness was not found.
[2019.10.09-04.18.48:870][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:870][913]LogJson: Warning: Field Specular was not found.
[2019.10.09-04.18.48:870][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:870][913]LogJson: Warning: Field Glossiness was not found.
[2019.10.09-04.18.48:870][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:871][913]LogJson: Warning: Field Specular was not found.
[2019.10.09-04.18.48:871][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:871][913]LogJson: Warning: Field Glossiness was not found.
[2019.10.09-04.18.48:871][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:871][913]LogJson: Warning: Field Specular was not found.
[2019.10.09-04.18.48:871][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:872][913]LogJson: Warning: Field Glossiness was not found.
[2019.10.09-04.18.48:872][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:872][913]LogJson: Warning: Field Specular was not found.
[2019.10.09-04.18.48:872][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:872][913]LogJson: Warning: Field Glossiness was not found.
[2019.10.09-04.18.48:872][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:873][913]LogJson: Warning: Field Specular was not found.
[2019.10.09-04.18.48:873][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:873][913]LogJson: Warning: Field Glossiness was not found.
[2019.10.09-04.18.48:873][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:873][913]LogJson: Warning: Field Specular was not found.
[2019.10.09-04.18.48:873][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:874][913]LogJson: Warning: Field Glossiness was not found.
[2019.10.09-04.18.48:874][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:874][913]LogJson: Warning: Field Specular was not found.
[2019.10.09-04.18.48:874][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:874][913]LogJson: Warning: Field Glossiness was not found.
[2019.10.09-04.18.48:874][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:875][913]LogJson: Warning: Field Specular was not found.
[2019.10.09-04.18.48:875][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:875][913]LogJson: Warning: Field Glossiness was not found.
[2019.10.09-04.18.48:875][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:875][913]LogJson: Warning: Field Specular was not found.
[2019.10.09-04.18.48:875][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:876][913]LogJson: Warning: Field Glossiness was not found.
[2019.10.09-04.18.48:876][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:876][913]LogJson: Warning: Field Specular was not found.
[2019.10.09-04.18.48:876][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:876][913]LogJson: Warning: Field Glossiness was not found.
[2019.10.09-04.18.48:876][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:877][913]LogJson: Warning: Field Specular was not found.
[2019.10.09-04.18.48:877][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:877][913]LogJson: Warning: Field Glossiness was not found.
[2019.10.09-04.18.48:877][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:877][913]LogJson: Warning: Field Specular was not found.
[2019.10.09-04.18.48:877][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:878][913]LogJson: Warning: Field Glossiness was not found.
[2019.10.09-04.18.48:878][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:878][913]LogJson: Warning: Field Specular was not found.
[2019.10.09-04.18.48:878][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:878][913]LogJson: Warning: Field Glossiness was not found.
[2019.10.09-04.18.48:879][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:879][913]LogJson: Warning: Field Specular was not found.
[2019.10.09-04.18.48:879][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:879][913]LogJson: Warning: Field Glossiness was not found.
[2019.10.09-04.18.48:879][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:880][913]LogJson: Warning: Field Specular was not found.
[2019.10.09-04.18.48:880][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:880][913]LogJson: Warning: Field Glossiness was not found.
[2019.10.09-04.18.48:880][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:880][913]LogJson: Warning: Field Specular was not found.
[2019.10.09-04.18.48:880][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:880][913]LogJson: Warning: Field Glossiness was not found.
[2019.10.09-04.18.48:881][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:881][913]LogJson: Warning: Field Specular was not found.
[2019.10.09-04.18.48:881][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:881][913]LogJson: Warning: Field Glossiness was not found.
[2019.10.09-04.18.48:881][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:881][913]LogJson: Warning: Field Specular was not found.
[2019.10.09-04.18.48:882][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:882][913]LogJson: Warning: Field Glossiness was not found.
[2019.10.09-04.18.48:882][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:882][913]LogJson: Warning: Field Specular was not found.
[2019.10.09-04.18.48:882][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:882][913]LogJson: Warning: Field Glossiness was not found.
[2019.10.09-04.18.48:882][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:883][913]LogJson: Warning: Field Specular was not found.
[2019.10.09-04.18.48:883][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
[2019.10.09-04.18.48:883][913]LogJson: Warning: Field Glossiness was not found.
[2019.10.09-04.18.48:883][913]LogJson: Error: Json Value of type 'Null' used as a 'Number'.
Exception thrown: read access violation.
**__imp_USkeletalMesh::GetLODInfo**(...) returned nullptr.

Ticket ID: [166585]
Edited
5 Years Ago by kmitchell.12catblackstudios
Peter (RL)
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thedavidwblock (10/9/2019)
I am the administrator.  Just to be thorough, I attempted  "run as administrator" and crash just as hard.


Thanks for explaining more. In this case I would advise contacting Technical Support who will check the issue and be able to advise you further.

https://www.reallusion.com/CustomerSupport/UserEx/QForm.html


                                                                

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georodri5 (9/13/2019)
Followed this tutorial - https://www.youtube.com/watch?time_continue=670&v=hyfKQyXvTAc 

UE4 crashes after importing the eye's Sclera textures



Hi from your sort description its difficult to tell whats the problem you met.   
Could you please provide more detail about your flow  or Video ,  What you tend to do  ?   
Whats your purpose ? Where is the Sclera textures from ?   
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Make sure "Embed Textures" is disabled.  That seemed to fix my problem.
kmitchell.12catblackstudio...
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thedavidwblock (10/15/2019)
Make sure "Embed Textures" is disabled.  That seemed to fix my problem.


That didn't help. Here is a video of me trying to use 4.22's plugin inside of UE4 4.22.3



Even in a clean regular project the engine crashes on import. 
When I get home I will do more test on how to actually get the plugin to work. 

I'm wondering if there is some kind of buffer being blown in the plugin because my character dose have a lot of parts. And maybe having a more simple character would make the plugin actually not crash. If that works maybe I can add more data to my ticket. 

But as for now my whole game dev is halted until i can figure out why 4.22 does not work or wait for 4.23's release.



Edited
5 Years Ago by kmitchell.12catblackstudios



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