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vidi
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Group: Forum Members
Last Active: Last Week
Posts: 10.8K,
Visits: 40.2K
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Where can I download my own stuff from marketplace , since it is all new there I have no Idea
I had asked already but without an answer maybe this time I'm lucky and someone knows it ? All my old stuff is on the old Computer and I have no access. I want not need to buy, my own stuff of course.
liebe Grüße vidi
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vidi
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Group: Forum Members
Last Active: Last Week
Posts: 10.8K,
Visits: 40.2K
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anyway, buying is not possible, because I get a message. This item is already in your Inventory List or Order History. But it isn't
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liebe Grüße vidi
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Peter (RL)
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Peter (RL)
Posted 5 Years Ago
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Group: Administrators
Last Active: Yesterday
Posts: 22.7K,
Visits: 35.7K
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Hi Vidi When you go to your Inventory it will only show the last 12 months by default. Have you tried changing the "Purchased Date" range to cover a longer period? This might display the content you are looking for. https://marketplace.reallusion.com/inventory-list
Peter
Forum Administrator www.reallusion.com
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vidi
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Group: Forum Members
Last Active: Last Week
Posts: 10.8K,
Visits: 40.2K
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When you go to your Inventory it will only show the last 12 months by default
I Know, and have set "all" , but there is not my stuff for download
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liebe Grüße vidi
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Alley
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Group: Forum Members
Last Active: Last Week
Posts: 3.7K,
Visits: 12.8K
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Vidi, if you want to download your own stuff, you go to your backend "Edit Item" page - the place where you "Publish" and "Hide" and there is now a tab that says "Download". If it is purchases stuff, then that would be in Inventory.
Alley
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vidi
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Group: Forum Members
Last Active: Last Week
Posts: 10.8K,
Visits: 40.2K
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Thank you Alley , but seems not work  of course I have select
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liebe Grüße vidi
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Alley
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Group: Forum Members
Last Active: Last Week
Posts: 3.7K,
Visits: 12.8K
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I just did a quick test in Chrome and it works. Haven't tried IE. Only other thing I can think of - is all your software up to date? I have seen that error before and I forget how it resolved but I think it was IE and because I am on Windows 8 still, I sometimes have issues. ADDED - IE also worked so I don't know then.
Alley
Edited
5 Years Ago by
Alley
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vidi
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Group: Forum Members
Last Active: Last Week
Posts: 10.8K,
Visits: 40.2K
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I use Chrome
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liebe Grüße vidi
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Alley
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Group: Forum Members
Last Active: Last Week
Posts: 3.7K,
Visits: 12.8K
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If you tell me what item, I can try and download from my end and then you would know for sure it's not a problem with the particular item.
Alley
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vidi
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Group: Forum Members
Last Active: Last Week
Posts: 10.8K,
Visits: 40.2K
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"Edit Item"
Ah now it works. I was in the other section >item in store< , but strange why ist there a Download Button too ? Thank you again , very helpfull !
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liebe Grüße vidi
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