Profile Picture

Can’t Access Forum or Shopping Cart

Posted By brothertcoleman Last Month
You don't have permission to rate!
Author
Message
brothertcoleman
brothertcoleman
Posted Last Month
View Quick Profile
Distinguished Member

Distinguished Member (5.0K reputation)Distinguished Member (5.0K reputation)Distinguished Member (5.0K reputation)Distinguished Member (5.0K reputation)Distinguished Member (5.0K reputation)Distinguished Member (5.0K reputation)Distinguished Member (5.0K reputation)Distinguished Member (5.0K reputation)Distinguished Member (5.0K reputation)

Group: Forum Members
Last Active: 6 days ago
Posts: 476, Visits: 4.5K


Not sure what happened but in the last few days I haven’t been able to access the forum or shopping cart on the Reallusion site with my computer , I am able to on my my phone and I’m able to navigate to all the other places on the Reallusion site but those two.
Any thoughts?

This is the only website affected

Says,” This site can’t be reached “

“The connection was reset”

Thanks Tim


| Windows 10 64bit / iClone6 Pro /CrazyTalk 8 Pipline /FaceFilter v3 PRO/ CrazyTalk Animator 3 Pipeline/Serif DrawPlus X8 / 3DXchange 6 Pro /WidgetCast PRO/DP Animation Maker /PopVideo 3
Edited
Last Month by brothertcoleman
Peter (RL)
Peter (RL)
Posted Last Month
View Quick Profile
Distinguished Member

Distinguished Member (51.9K reputation)Distinguished Member (51.9K reputation)Distinguished Member (51.9K reputation)Distinguished Member (51.9K reputation)Distinguished Member (51.9K reputation)Distinguished Member (51.9K reputation)Distinguished Member (51.9K reputation)Distinguished Member (51.9K reputation)Distinguished Member (51.9K reputation)

Group: Administrators
Last Active: Yesterday
Posts: 15.9K, Visits: 24.1K
Hi Tim

Sorry to hear you are having these problems.

Which browser are you using and have you tried a different browser on your computer?

I'm on the forum most days and haven't encountered any problems nor have I seen any other reports of the same thing.

Whichever browser you are using it would be worth clearing your temporary internet files and cookies and then try again. This may resolve the problem for you.


                                                                

Peter
Forum Administrator

www.reallusion.com


Edited
Last Month by Peter (RL)
brothertcoleman
brothertcoleman
Posted Last Month
View Quick Profile
Distinguished Member

Distinguished Member (5.0K reputation)Distinguished Member (5.0K reputation)Distinguished Member (5.0K reputation)Distinguished Member (5.0K reputation)Distinguished Member (5.0K reputation)Distinguished Member (5.0K reputation)Distinguished Member (5.0K reputation)Distinguished Member (5.0K reputation)Distinguished Member (5.0K reputation)

Group: Forum Members
Last Active: 6 days ago
Posts: 476, Visits: 4.5K
https://forum.reallusion.com/uploads/images/151fd1fa-9906-48d7-a830-e89d.png

Thank you ,I tried others browsers and the same thing.
I had to turn off my PrivacyGuardian ad tracking software to log on to the forum and access my shopping cart,not sure why now . 

| Windows 10 64bit / iClone6 Pro /CrazyTalk 8 Pipline /FaceFilter v3 PRO/ CrazyTalk Animator 3 Pipeline/Serif DrawPlus X8 / 3DXchange 6 Pro /WidgetCast PRO/DP Animation Maker /PopVideo 3
Edited
Last Month by brothertcoleman
Peter (RL)
Peter (RL)
Posted Last Month
View Quick Profile
Distinguished Member

Distinguished Member (51.9K reputation)Distinguished Member (51.9K reputation)Distinguished Member (51.9K reputation)Distinguished Member (51.9K reputation)Distinguished Member (51.9K reputation)Distinguished Member (51.9K reputation)Distinguished Member (51.9K reputation)Distinguished Member (51.9K reputation)Distinguished Member (51.9K reputation)

Group: Administrators
Last Active: Yesterday
Posts: 15.9K, Visits: 24.1K
Thanks for letting us know. It seems Privacy Guardian is being a little overzealous and giving a false positive. It is perfectly safe to use the Reallusion website and forum. 

                                                                

Peter
Forum Administrator

www.reallusion.com


brothertcoleman
brothertcoleman
Posted Last Month
View Quick Profile
Distinguished Member

Distinguished Member (5.0K reputation)Distinguished Member (5.0K reputation)Distinguished Member (5.0K reputation)Distinguished Member (5.0K reputation)Distinguished Member (5.0K reputation)Distinguished Member (5.0K reputation)Distinguished Member (5.0K reputation)Distinguished Member (5.0K reputation)Distinguished Member (5.0K reputation)

Group: Forum Members
Last Active: 6 days ago
Posts: 476, Visits: 4.5K
Thanks, I figured it was.

| Windows 10 64bit / iClone6 Pro /CrazyTalk 8 Pipline /FaceFilter v3 PRO/ CrazyTalk Animator 3 Pipeline/Serif DrawPlus X8 / 3DXchange 6 Pro /WidgetCast PRO/DP Animation Maker /PopVideo 3



Reading This Topic