Here is what I am trying to do.  I purchased the were wolf guy in the content store.  I wanted to turn him into a character morph in CC3 but I can't get it to work correctly.  I go it to import into CC3 but his tongue hangs out of his mouth and doesn't function.  He isn't working correctly.  I thought by purchasing it that it would appear in my content for CC3 with the ability to convert it like other character but that didn't happen.  Is this possible to do as I want to make a character morph into the were wolf by using a slider in iClone 7?  Any input would be greatly appreciated.
Thanks,
Kevin

As this is for iClone it should not show up in CC. And as it doesn't say it is a CC character you may need to do some manual labor.

Best is to check if the character morph is included as it can be used in CC. I checked the page and this character don't have the morph included.

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iClone 7, 3DXchange 7 Pipeline, CC3 Pipeline, CT8 Pipeline, Iray, Live Face, iPhone Xr, Win 10, i9 9900K ~5GHz, Nvidia RTX 2080 8GB, 16GB Ram, M.2 SSD

Could you specify what you bought exactly (link to the store), otherwise it's hard to tell what's going on.

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Not enough information.

My YouTube channel.

So this is the item I purchased. https://www.reallusion.com/ContentStore/ccdproduct.html?contentid=AIC700CIENU011620170823001
I played around with it for a couple of hours.  The first time imported it came in with all the hair stripped off of it and it human skin/skin color.  I was able to figure out how to finally import it in where it looked correct but the tongue wouldn't work and was hanging out of its mouth.  Kind of funny really.  I also had purchased the Export license so I figured you could just import it in like you would a custom character that you created on your own and pulled it into CC or iClone and turned it into a morph but that hasn't worked and I am not sure why.