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(Out of Date) EULA opened for no apparent reason

Posted By ckritzer 2 Months Ago
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ckritzer
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Has anyone else seen this?  I was doing some research online and suddenly a generic Reallusion EULA (End User License Agreement) suddenly popped up on my screen, locking the Reallusion Hub to the point where I had to force-quit.  When I relaunched the Hub, the EULA re-appeared. 

I find this odd because I purchased & downloaded my bundle and accepted the relevant EULA for that bundle over a month ago.  So I'm curious why this EULA suddenly appeared seemingly out of the blue?

Also odd is the EULA itself still shows "2000-2018" as its date, which (correct me if I'm wrong) does not make it valid for 2019.

Looking for a clue-vend.
Peter (RL)
Peter (RL)
Posted 2 Months Ago
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I've not seen this happening before so if it happens again can you capture a screenshot and I will pass it on to the Hub team to investigate. Thanks.

                                                                

Peter
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www.reallusion.com


Edited
2 Months Ago by Peter (RL)
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propose
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Happened to me as well two days ago last time I opened the Hub
4u2ges
4u2ges
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There, probably 10th time already...

https://forum.reallusion.com/uploads/images/43325ca7-50da-466a-80d8-d90c.jpg




Peter (RL)
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Thanks for the screenshot 4u2ges. My understanding is that this should only appear once after the Hub is installed and should not appear again if you confirmed that you agree to the terms.

 So are you saying that even if you check the box marked "I accept the terms..." and click "Continue", the box still keeps popping up each time you use the Hub? Thanks.

                                                                

Peter
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www.reallusion.com


Edited
2 Months Ago by Peter (RL)
4u2ges
4u2ges
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Yes Peter, exactly. I keep accepting terms and it keeps popping up randomly when I am accessing the hub.



Peter (RL)
Peter (RL)
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Thanks for confirming. I will report this to the Hub team so they can get this issue fixed asap. 

                                                                

Peter
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www.reallusion.com





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