I have maya 2019 and I'm evaluating Iclone7 to see if it can cover our needs.
I watched this video and others on the same subject but it was totally useless.
I'm surprised you don't have a topic on your documentation giving screenshots of the parameters needed in Maya to make a proper export.
The import does not look at it is described in this video for me. Should be a question of parameters but which ones ?
Maya is widely used and it worth a detailed procedure I think.

Hi...

There really isn't anything you need to do special in Maya. The default export settings are pretty much it. The rest of the work is done in 3DXchange 7 Pipeline. So if your character has a standard Maya rig then you can just choose that option when converting to a non-standard character in 3DXchange. 

Please take a look at the tutorial below. It's a little old but the steps shown are still applicable and should help.

https://youtu.be/kRz1EOLgFK8

And for some documentation on the general import settings, please see the manual below.

http://manual.reallusion.com/3dxchange_7/ENU/Default.htm

                                                                

Peter
Forum Administrator

www.reallusion.com

ok... as I told in my first post, I'm using a standard auto-rigged character in Maya 2019.
When I try to use 3DXChange, it is just not working.
As I told before, I saw these videos (and a lot more) and I also had a look at the documentation.
But it seems that you have not tested your product with the last Maya version. I don't know what has changed but I can tell you it is just not working as expected.
Then what can I do now ?

What FBX version are you using? I believe 3DXchange requires FBX 2012.

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