The splash screen starts, the last thing I see on it is "Loading plugin: ACBasics" and then nothing.

Poked around in the install directory to see if there are any log files that might give me a hint. Nothing.

Clues appreciated.

Can you post your PC specs - CPU, RAM, Graphic card, Windows version? Also are you running the test version or the purchased version?

Gerry

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System: Win 10 Pro (21H2), Asus X99-E WS, CPU i7-5930K -3,5 GHz, 32 GB DDR4 2666-16 RAM, NVidia GTX 1080 Ti GPU - 11 GB VRAM(Driver Studio-536.99), Samsung 850 Pro 512 GB SSD, 6 TB HD storage.

I am using the Test version of Character Creator. I have a GTX 950 Graphics Card I7 7800X CPU and 16GB of RAM

And I use Windows 7

Do make sure your graphics drivers are up to date. Outdated drivers may prevent CC3 from starting. Do also run Windows Update to make sure your system is fully updated.

If you continue to have problems after checking for updates, do try uninstalling CC3 and reinstall. That may well resolve the problem if there was an issue with your installation not completing successfully.


                                                                

Peter
Forum Administrator

www.reallusion.com

I uninstall it when I download it tells me what installation it is?