Hello,

I was trying to use the Iray in iClone to render a test animation and never could get the preview image to load.
Eventually, iClone crashed and when I ever I try to open the project I was working on, I get the below error.

Thoughts?

Same here. No error dialog, but crashes on any larger scenes (trees, terrain and one avatar)

Dave Corwin Polcino
Reallusion Web Series: ADULT ANIMATION SERIES
Company: Noise and Vision

Yes, the same for me, when there's trees which are not listed as supported by iray, then it crashes


     

Trees and terrain are now supported so that should not be the problem. 

I would suggest  when loading your project to monitor GPU VRAM and system RAM usage. VRAM you can check with GPU-Z, system RAM with Task Manager.

To save resources, hide anything that is not in view, reflected, or casting a shadow in the iClone Scene Manager.

In iClone, there is now a Minimal Shader settings that will further reduce the resources used by iClone.

---

Hi all,

Sorry for the crash issue, please help to fill the issue into Feedback Tracker, and also provide us the issue project and crash dump file if possible.
Many thanks for your help, team will looking into it ASAP!
Can(RL)

Hello, I did fill out a ticket. I uninstalled CC3 and the pipeline add-on then reinstalled and it worked.