Macdonut
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Macdonut
Posted 6 Years Ago
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Group: Forum Members
Last Active: Last Week
Posts: 80,
Visits: 199
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I've tried Chrome and Edge on Windows 10, and I cannot submit a Support Form. The system just seems to hang, shown below. ng after pressing submit.
Edited
6 Years Ago by
Macdonut
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capper.jason74
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capper.jason74
Posted 6 Years Ago
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Group: Forum Members
Last Active: 5 Years Ago
Posts: 6,
Visits: 20
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I had the same issue with one of my machines. Some testing showed that McAfee Web Protect and Bitdefender can cause this. Try disabling whatever you use then submit a ticket again. If I find more causing this or you have something different let me know. Would be nice to update the list. Latest test with Malwarebytes worked again. Seems a little iffy because it works then another update and it doesn't.
Edited
5 Years Ago by
capper.jason74
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Macdonut
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Macdonut
Posted 6 Years Ago
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Group: Forum Members
Last Active: Last Week
Posts: 80,
Visits: 199
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Thanks for this. I use Bitdefender so that is probably the answer. In the meantime, I found an email address for the department I wanted, so sent my message that way. At least I now know where to look next time. Cheers.
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