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Motion live keeps crashing !

Posted By alhakeem2001 6 Years Ago
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alhakeem2001
alhakeem2001
Posted 6 Years Ago
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Last Active: 6 Years Ago
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Hello, I have a problem with Motion live it keeps crashing. first it hangs together with the iClone 7 and then they crash together! I have tried to reinstall the plugin with the update several times with no hope! and as my last resort I have reinstalled my iClone 7 then installed ML and still is not working. I have attached a video for the problem I hope by that I made it clear to you. Please help me to fix that problem.    https://youtu.be/hpS_V7-IDEE
Kelleytoons
Kelleytoons
Posted 6 Years Ago
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Just to be clear -- you are reinstalling using the Hub, correct?  And you're sure you have the updated version of the Hub?

If so, file a trouble ticket with RL (go to your account, support, and fill one out.  They will help).



Alienware Aurora R16, Win 11, i9-149000KF, 3.20GHz CPU, 64GB RAM, RTX 4090 (24GB), Samsung 870 Pro 8TB, Gen3 MVNe M-2 SSD, 4TBx2, 39" Alienware Widescreen Monitor
Mike "ex-genius" Kelley
alhakeem2001
alhakeem2001
Posted 6 Years Ago
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Last Active: 6 Years Ago
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Well, to answer the first part of your reply. Yes I'm reinstalling using the Hub but I'm uninstalling using the normal way from my windows  and YES I have filed a trouble ticket with RL and I'm waiting for their reply



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