PC
Toshiba Dynabook
i7
16gb ram
intel HD graphics 500

My PC was a bit sluggish this morning and the fans was going (which it almost never does), so I check my processes and Reallusion Hub was running in the background, and taking 32% of the CPU.  I tried to open RH but it wouldn't open.  So I ended the processes.  Clicked on the RH icon and it came up.  I checked for updates (I'd updated earlier this week) and there were no new updates.

Any idea why RH might be running hard in the background if I'm not actually using it?

The Reallusion Hub should not use any CPU usage when you are not downloading and it is idle. I just checked my usage and it shows 0% so it was likely a temporary glitch on your system.

                                                                

Peter
Forum Administrator

www.reallusion.com

That's my thought now.  It hasn't done it since.

This has happened a couple more times.  I've just removed Reallusion Hub from startup, where there were two instances (not sure why).  Again, not sure why this is using over 30% of my cpu when the program is not even running, not even in the background to the best of my knowledge.

I'm seeing the same issue here: steadily using about 32% for no apparent reason. I finally had to kill it. Think I'll remove it from startup in a bit.


D.R. Greenlaw, Artist/Partner - Little Green Dog
My 2nd 'DreamWorks Animation' Reel (2020) | My 'DreamWorks Animation' Reel (2017) | My 'The Asylum' Reel (2015)

Thank you all for the feedback. We did find an issue where unwanted CPU usage can occur under certain conditions but have fixed this in the latest 4.06 update.

Please ensure you are using the latest version. The Reallusion Hub should auto-update when it is launched but you can also try logging out and back in again which should force the update.


                                                                

Peter
Forum Administrator

www.reallusion.com