Cant replace youtube video with my own mp4 file. I replace the file in the video folder but it doesnt show in the project - still the toutube video.

Hi...

Here are a couple of things to double check:

1. Check you have the Advanced Business Plan.
2. Check you have renamed the video correctly. For example if you are replacing a YouTube video in Scene 2 make sure to rename the MP4 video to Scene2.mp4


                                                                

Peter
Forum Administrator

www.reallusion.com

Yes, I have the premium plane, and I have renamed the file coorectly. And it still doesn´t work.

Hi chrismattos, 

We prepared a small video clip to show you how to exchange video:
https://drive.google.com/open?id=1bxWPSMfmeRa6LtrwRe4hdrgaRMpFSLvf

or you can go to here to get more info:
https://www.reallusion.com/cloudanimator/getting_start.html

Thank you!

Best Wishes


Cory

I followed the tutorial exactly - and still nothing. The file index.html shows nothing - not even the youtube video. Only the logo cloud animator.

Hi, chrismattos, 

We would like to ask to do me a favor. Please email us your project ID to "corychang@reallusion.com", and we will try to figure out the problem.
Thank you.

Best Wishes


Cory