JH5308
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JH5308
Posted 6 Years Ago
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Group: Forum Members
Last Active: Last Year
Posts: 13,
Visits: 147
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Greetings! I have been using the Motion LIVE plug-in with no problems so far, but just today I opened a new project and when clicking on the Motion LIVE plugin, its window did not open. Any suggestions? The FaceWare plug-in is working. Thanks! Jeff
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Peter (RL)
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Peter (RL)
Posted 6 Years Ago
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Group: Administrators
Last Active: 15 hours ago
Posts: 22.6K,
Visits: 35.6K
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Hi Jeff, Have you tried shutting down iClone, restarting your computer and then tried again to open Motion Live in iClone? Also have you been using a multi screen setup? Often panels disappearing are a result of being previously moved to a secondary screen.
Peter Forum Administrator www.reallusion.com
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JH5308
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JH5308
Posted 6 Years Ago
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Group: Forum Members
Last Active: Last Year
Posts: 13,
Visits: 147
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Hello, Peter -- thank you for your suggestions. I have an open ticket about this issue. Even did a clean install of iClone, deleted temp files, etc. It's strange; the Motion LIVE plug-in shows up in my drop-down menu. I can select "About" "Help" and "Panel Display" and the window pops up, but when I select Motion LIVE the window does not appear. I can't figure out what led to this issue, since I did have it working for a time before having this problem. Meanwhile, the Facial Mocap for FaceWare plug-in is working fine. Any other suggestions? Thanks, Jeff
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alhakeem2001
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alhakeem2001
Posted 6 Years Ago
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Group: Forum Members
Last Active: 6 Years Ago
Posts: 49,
Visits: 254
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Hi Guys, I have almost the same problem, I'm using a multi screen setup the only difference in my situation is when I click on the Motion live from the plugin dropdown with a 3 seconds of delay the Motion Live window starts but all in black and then it hangs together with the iClone 7 then they crash and close. Please check this Video : https://youtu.be/hpS_V7-IDEE \ the plugin before worked just fine with me but as I installed the trial version of the live face plugin it stopped working with and without the Live Face plugin.
However when I disconnect one of my 2 Monitors the Motion Live works fine and I can use and select the Live face but I couldn't succeed to connect it to the server (the ip number from the live face app on the iphone x which is another issue I don't want to discuss it here)
1- Uninstall Motion live and install it again
2- Re-Installed iclone, restart system .
3- Re-Installed iclone to another directory restart system.
4- Finally I have filled a trouble ticket to RL 2 days ago and still waiting !
Did you find a solution for your problem?
Edited
6 Years Ago by
alhakeem2001
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GRANDM0M
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GRANDM0M
Posted 5 Years Ago
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Group: Forum Members
Last Active: Last Year
Posts: 12,
Visits: 421
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I have the same problem with two monitors. When I turn one off it works, then I can turn the second monitor on again and it will continue to run!
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