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Reallusion Hub not working

Posted By Kelleytoons 6 Years Ago
Rated 3 stars based on 1 vote.

Reallusion Hub not working

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ninjarama
ninjarama
Posted 6 Years Ago
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@Kelleytoons What a stroke of genius!  This has been driving me nuts for a couple of days ever since I updated to the latest iClone 7.3 and CC3 -- The registry edit worked without a hitch!  Thank you!

Kelleytoons (8/12/2018)
Okay, got the Hub working, but mostly due to my own efforts (this solution really ought to have been posted to this thread).

Essentially you go into Registry and delete entries and then the Hub WILL connect to the internet (so nothing to do with firewalls, VPNs or any of that smokescreen stuff people were just speculating about):

Open the Registry Editor by hitting Start and typing “regedit.” Press Enter to open Registry Editor and give it permission to make changes to your PC. Delete the following files: RLCheckList、RLReToken、RLToke (Path: \HKEY_CURRENT_USER\Software\Reallusion)
Kelleytoons
Kelleytoons
Posted 6 Years Ago
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Yeah, this shouldn't be something anyone should have to do, but someone (and I'm guessing it was RL, because they love to tell you to muck about there) posted that solution, it worked for me, so I was passing it along to someone who really needed it.

No software should ever require you to do these sorts of things.  RL is one weird mama-jamma company sometimes.


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Mike "ex-genius" Kelley
j-wag
j-wag
Posted 5 Years Ago
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I can't log out as when I turn on Hub, the circle doesn't stop spinning.
j-wag
j-wag
Posted 5 Years Ago
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Tried this - didn't work. "Handshake failed"
alessandropanico
alessandropanico
Posted 5 Years Ago
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I installed everything with serial numbers, I updated everything with the reallusion hub application, but the software does not start even as an administrator, I am disappointed.I need help urgentlycpu intel i7 6700 3.40GZ32 GB memory ramprimary memory: ssd m2.0 samsung evo 500gbsecondary memory ssd 2tb crucial 2.5"graphic: NVIDIA GTX 980 TI
Peter (RL)
Peter (RL)
Posted 5 Years Ago
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alessandropanico (9/2/2019)
I installed everything with serial numbers, I updated everything with the reallusion hub application, but the software does not start even as an administrator, I am disappointed.I need help urgentlycpu intel i7 6700 3.40GZ32 GB memory ramprimary memory: ssd m2.0 samsung evo 500gbsecondary memory ssd 2tb crucial 2.5"graphic: NVIDIA GTX 980 TI


Do you have the latest Nvidia drivers installed? If so that will be the problem. There are known issues with the latest Nvidia drivers so you should try rolling back to the 431.60 drivers which work fine. 

Please the thread below for more information.

https://forum.reallusion.com/419954/IMPORTANT-Nvidia-Graphics-Driver-43602-Issues


                                                                

Peter
Forum Administrator

www.reallusion.com
animagic
animagic
Posted 5 Years Ago
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alessandropanico (9/2/2019)
I installed everything with serial numbers, I updated everything with the reallusion hub application, but the software does not start even as an administrator, I am disappointed.I need help urgentlycpu intel i7 6700 3.40GZ32 GB memory ramprimary memory: ssd m2.0 samsung evo 500gbsecondary memory ssd 2tb crucial 2.5"graphic: NVIDIA GTX 980 TI

Just in case: Did you recently update your Nvidia driver? The latest have problems. You should use v 431.60 or earlier.

Oops, Peter already answered...Blush

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Edited
5 Years Ago by animagic
cesarvega.col
cesarvega.col
Posted 5 Years Ago
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save my life so easy thank you thankyou
jeffpk
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Posted 4 Years Ago
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So I had all kinds of problems with this.  In the end i had to reinstall Iclone and CC3 by hand and then reinstall hub to fix it.
pixelslabtif
pixelslabtif
Posted 3 Years Ago
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You are the best! Thank you!
Kelleytoons (8/12/2018)
And, of course, the @#$%T! hub won't work again, and in this case I can't even work around it (because I want to buy some software from RL but, OF COURSE, the hub has to be used and it doesn't work for me).

And it's nothing to do on my end, I can promise you that -- no anti-virus (although, truth be told, the whole HUB software is a virus.  Unbelievable).

This may be the reason I don't buy the iPhone X plugin.



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