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OFFICIAL 3DXchange 7.4 Issues Thread

Posted By Peter (RL) Last Year
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aftamat4ik
aftamat4ik
Posted 10 Months Ago
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Hello. I have problems with exporting my character and it's animations in 3dxchande. 
Here is my project, for example. 
 
I placed here only two basic motions from iclone: run and walk. Now i want to export them to fbx for use in Unreal Engine.

Ok i exported them and here is files:
https://forum.reallusion.com/uploads/images/7ad942c4-40c8-40dd-b22e-6d13.png

Everything looks like ok, but it is not. Let's try to add this in unreal!
https://forum.reallusion.com/uploads/images/29eb6a03-6e40-45c8-a118-58c2.png

As we see Unreal try to open this files but...
https://forum.reallusion.com/uploads/images/ee016a1c-48a9-4c0e-a872-6c2d.png

Import failed.
Let's open one of this files in blender to check it from inside.

and... it's looks like mess. Some Empty type crosses and only two keyframes of ... i don't know what is it and why it's work like that. I purchased Iclone with 3dxchange(pipeline) in November. I want it to work, but it's not working.
I had this issue a long time ago in december and in november to but i had hope that you will fix it. But nothing happen. No updates, no fixes, and my work not gouing well because of this.




Peter (RL)
Peter (RL)
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Hi aftamat4ik

Please try following the two tutorials below. These explain the process of getting characters and animations into Unreal. If you follow the steps shown carefully you should not have any problems.

iClone 7.2 Tutorial - iClone 7 to Unreal 4 Part 1: Scene & Character Import


                                                                

Peter
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Peter (RL)
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3DXchange 7.4 has now been released. Please refer to the first post in this thread for instructions on how to report any issues you may find in version 7.4

                                                                

Peter
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www.reallusion.com


Firepro
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Improved UI would be much appreciated.
Edited
10 Months Ago by Firepro
hj
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hello
The update 7.45
3DXchnage does not import the face bones properly. you can not move anything in the face. The same figure Gnenesis 2 in CC3 it ok. CC3 imports the facial bones correctly. I cant import a Genesis Charcter with 3DXchnage properly

https://forum.reallusion.com/uploads/images/4fe33fff-c05f-4fc9-90de-22d7.jpg

Hans Jörgen



Fehler gehören zum Leben.
Was zählt, ist, wie man auf Fehler reagiert
Niki Giovanni
https://forum.reallusion.com/uploads/images/1a2f83b8-b491-4e74-bf8b-6a98.jpg

hj
hj
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Hello
since he last update.
I i want to modify the animation most time 3DXchange crashed total

https://forum.reallusion.com/uploads/images/e46f00e7-803e-410d-9163-cc71.jpg

hans jörgen



Fehler gehören zum Leben.
Was zählt, ist, wie man auf Fehler reagiert
Niki Giovanni
https://forum.reallusion.com/uploads/images/1a2f83b8-b491-4e74-bf8b-6a98.jpg

rbritt
rbritt
Posted 9 Months Ago
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Hello, Updated to 7.4.  Problem: Click to open and program opens for 5 seconds then closes!! (All other RL products work ok.)  Details have been placed on Feedback Tracker. Any solutions?
Cheers




System: OS Windows 10, 16MB RAM, Processor Core i7-4790 CPU @ 3.60GHz, DirectX 12, GPU NVIDIA GeForce GTX 1060  6GB
Rampa
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rbritt (2/4/2019)
Hello, Updated to 7.4.  Problem: Click to open and program opens for 5 seconds then closes!! (All other RL products work ok.)  Details have been placed on Feedback Tracker. Any solutions?
Cheers
System: OS Windows 10, 16MB RAM, Processor Core i7-4790 CPU @ 3.60GHz, DirectX 12, GPU NVIDIA GeForce GTX 1060  6GB

Update your graphics card drivers.
Try running 3DX maximized, following these instructions
https://www.computerhope.com/tips/tip201.htm

Try adjusting your Windows display scaling. 100% works best for 3DX, but you can probably be a bit bigger. 200%, or more, seems to cause issue as your experiencing.
Edited
9 Months Ago by Rampa
rbritt
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Thanks Rampa. Tried your suggestion. Problem remains. Also tried previous version of 3DXchange-problem remains. Also tried previous NVidia drivers without success.  All other RL programs ok. I just submitted a support request so I will see what happens. 
Regards
rbritt
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I just found the culprit. I just uninstalled a recent program installation and 3dxchange now functions correctly. The program's name is Duet. This software provides an interface between ipad and PC and is used primarily for drawing. There was obviously a conflict with graphics.

Anyway problem solved.
Thanks 



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