Can you please point me to the documentation on how we can create and save our own custom animation templates?

Having troubles finding this.

For either G2 or G3 characters I would start with the existing template (Flash/DP or PSD) for that character type and then just save a copy with your modifications as a new template.
No need to make one from scratch, use the existing ones which can be found in your user account under your CTA download area.

Jeff



Get my Plugin Manager and TaskNotes plugins for iClone.
Check out EZColors and Other products for CTA/CA. EZColors: the easy way to change Render Styled (RS) colors!
See my CTA Tutorials on the YouTube channel CTAStepByStep

My sorry I might not have asked the question correctly.   How can I create my own animation moves, like dance mode, jump mode, walking cycles, run cycles to use on different types of rigs.  I would like to create my own specific moves and save those moves as templates to apply.

The whitepaper is available from your cta downloads area. it documents the whole process, also comes with an excel spreadsheet with all the instance names and body part names. 
You can also make your own templates from scratch using Puppet Producer, makes it super easy, but still recommend reading the whitepaper so that at least you have a better idea on what it is that you're doing.

https://cinestarinteractive.com/product-category/software





Ibis Fernandez   |   (available for hire)
----------------------------------------------------------------------------------------
Professional Animator, Filmmaker | Creator of the highest quality (modular) G2 rigs for cartoon animator and developer of Toon Titan and Puppet Producer 
Author of Flash Animation and Cartooning: A Creative Guide
>>> be sure to check out http://toontitan.com for professional grade assets, templates, and custom tools for Cartoon Animator and more.

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YouTube Tutorials Here

Refer to User Manual, search for COLLECT CLIP.

or 

1. Highlight the character.
2. Open the timeline.
3. Click Collect Clip.
4. Highlight the animation to be made as template.
5. Right Click
6. Choose Export or Export Facial Motion or Export Perform or Add To Action Menu.

Hopefully, this will help.





YouTube Tutorials Here

I have heard of this whitepaper and I don't have it.  I don't have it in my members area.  I have CTA3 Pro.  How can I get this or other white papers related to the program?

aaaah they don't apply to pro. only pipeline. 
pro doesn't have the feature to import templates, any custom work you gonna have to grunt your way through it via sprite replacement.




Ibis Fernandez   |   (available for hire)
----------------------------------------------------------------------------------------
Professional Animator, Filmmaker | Creator of the highest quality (modular) G2 rigs for cartoon animator and developer of Toon Titan and Puppet Producer 
Author of Flash Animation and Cartooning: A Creative Guide
>>> be sure to check out http://toontitan.com for professional grade assets, templates, and custom tools for Cartoon Animator and more.

I knew that.  Kind of sort of.  lol  Thanks.