Hello All!
     Having major iClone problems for the first time in quite a while.  Firstly, after years of exporting animations with no problems from iClone 5, I was suddenly getting some sort of error every time I attempted to export an .mp4.  They export fine from iClone 7, so I finally deleted iClone 5 and transferred all my projects to iClone 7.  When I open them in iClone 7, however, there is another major problem:  ALL OF THE SHADOWS ARE GONE.  In the thumbnails of the projects, the drop shadows are still there, but not in the projects themselves.  I went into "scene manager" then "light", made sure shadow was ticked for the particular light, opened up the modify window, went into shadow settings, and tried darkening the shadow.  All this did was darken the shadows on the character (which I have no desire to do). Anyway, my lost drop shadows did not appear at all, which is the major problem.  How do I get them back?

                                                                                                             Best regards,
                                                                                                             Bill Carey

Stupid silly question, but what do you have set for display?  If you turn display to "High" do you still not see the shadows? 

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Alienware Aurora R12, Win 10, i9-119000KF, 3.5GHz CPU, 128GB RAM, RTX 3090 (24GB), Samsung 960 Pro 4TB M-2 SSD, TB+ Disk space
Mike "ex-genius" Kelley

Did you checked you actually have a ground that cast shadows after importing that project from an older version ?

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guy rabiller | GOETZIWOOD STUDIOS
"N.O.E." (Nations Of Earth) Sci-Fi TV Show, Showrunner.

"Display" where?

The display settings are (normally) right in the middle of your tool bar -- it has a drop down menu and will either say "Quick Mode" or "High" or "Medium" or "Custom".

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Alienware Aurora R12, Win 10, i9-119000KF, 3.5GHz CPU, 128GB RAM, RTX 3090 (24GB), Samsung 960 Pro 4TB M-2 SSD, TB+ Disk space
Mike "ex-genius" Kelley

Thanks for trying to help!  It was on "custom", and I changed it to "high", but my drop shadows didn't reappear.  I do have drop shadows on the projects I made in iCone 7.

So when you render it the shadows don't appear either?

You might have to post a project (trimmed down if you want to just the essentials that aren't showing) for folks to help.

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Alienware Aurora R12, Win 10, i9-119000KF, 3.5GHz CPU, 128GB RAM, RTX 3090 (24GB), Samsung 960 Pro 4TB M-2 SSD, TB+ Disk space
Mike "ex-genius" Kelley

I generally just drag in a 2D photo as the background, so, really, the only 3D anything in the project is the character.  This was not a problem for the drop shadows in iClone 5.  Do I have to bring in a "floor" or something in iClone 7?

..

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guy rabiller | GOETZIWOOD STUDIOS
"N.O.E." (Nations Of Earth) Sci-Fi TV Show, Showrunner.

Try this:
Go to "Create" ---> "Dummy" ---> "Shadow Catcher Floor"...


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