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VirtualMedia
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VirtualMedia
Posted 7 Years Ago
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Group: Forum Members
Last Active: Last Year
Posts: 557,
Visits: 19.0K
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Pre purchased the Pro / Pipeline version of IC7, Installed all updates, restarted PC, and Curve Editor is greyed out in animation panel. Also clicked content activation through help menu and there's no plugin option in the file menu? ...
Virtual Media® / VTV® / The Virtual Entertainment Network...
http://VTVLive.com
Edited
7 Years Ago by
VirtualMedia
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Peter (RL)
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Peter (RL)
Posted 7 Years Ago
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Group: Administrators
Last Active: Yesterday
Posts: 22.7K,
Visits: 35.7K
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You should have received an email with the redeem link. Once you redeem the Curve Editor Plugin it will show in your Member Account > Registration page along with the download link.
Peter
Forum Administrator www.reallusion.com
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VirtualMedia
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VirtualMedia
Posted 7 Years Ago
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Group: Forum Members
Last Active: Last Year
Posts: 557,
Visits: 19.0K
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Peter (RL) (11/16/2017)
You should have received an email with the redeem link. Once you redeem the Curve Editor Plugin it will show in your Member Account > Registration page along with the download link.Thanks Peter got click happy, installed all updates and clicked go..., didn't think to check email for the actual plugin. 
Virtual Media® / VTV® / The Virtual Entertainment Network...
http://VTVLive.com
Edited
7 Years Ago by
VirtualMedia
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Kelleytoons
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Kelleytoons
Posted 7 Years Ago
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Group: Forum Members
Last Active: Yesterday
Posts: 9.1K,
Visits: 21.8K
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Peter (RL) (11/16/2017)
You should have received an email with the redeem link. Once you redeem the Curve Editor Plugin it will show in your Member Account > Registration page along with the download link.And as usual you guys never send me anything -- any chance you can step in as you have done in the past for me?
Alienware Aurora R12, Win 10, i9-119000KF, 3.5GHz CPU, 128GB RAM, RTX 3090 (24GB), Samsung 960 Pro 4TB M-2 SSD, TB+ Disk space
Mike "ex-genius" Kelley
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Peter (RL)
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Peter (RL)
Posted 7 Years Ago
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Group: Administrators
Last Active: Yesterday
Posts: 22.7K,
Visits: 35.7K
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Kelleytoons (11/16/2017)
Peter (RL) (11/16/2017)
You should have received an email with the redeem link. Once you redeem the Curve Editor Plugin it will show in your Member Account > Registration page along with the download link.And as usual you guys never send me anything -- any chance you can step in as you have done in the past for me? Hi KT, If you haven't received the redeem email, you can use the link below. Just make sure you are logged into your Reallusion Member Account when you click it.  Peter
Forum Administrator www.reallusion.com
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Kelleytoons
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Kelleytoons
Posted 7 Years Ago
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Group: Forum Members
Last Active: Yesterday
Posts: 9.1K,
Visits: 21.8K
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Thanks, Peter -- that worked (it's very weird, because I get *some* emails from RL, and stuff is definitely not blocked by any spam filters. But despite all the $$$ I spend I never get these sorts of emails).
Alienware Aurora R12, Win 10, i9-119000KF, 3.5GHz CPU, 128GB RAM, RTX 3090 (24GB), Samsung 960 Pro 4TB M-2 SSD, TB+ Disk space
Mike "ex-genius" Kelley
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Peter (RL)
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Peter (RL)
Posted 7 Years Ago
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Group: Administrators
Last Active: Yesterday
Posts: 22.7K,
Visits: 35.7K
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Kelleytoons (11/16/2017)
Thanks, Peter -- that worked (it's very weird, because I get *some* emails from RL, and stuff is definitely not blocked by any spam filters. But despite all the $$$ I spend I never get these sorts of emails).The problem may be that our emails are being filtered as junk by your email provider and never reach your local Junk or Spam folders (depending on which email client you use). If your email provider offers a webmail service via the browser, login there and you may find several of our emails sitting in the Junk folder there.
Peter
Forum Administrator www.reallusion.com
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Kelleytoons
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Kelleytoons
Posted 7 Years Ago
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Group: Forum Members
Last Active: Yesterday
Posts: 9.1K,
Visits: 21.8K
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No, I even look in my raw email (before it even comes to my client) and get none. It's particularly frustrating when there are seminars I want to attend (UrbanLamb is sweet enough to alert me of those via PM). However, at 2:20pm EST today I *did* get the email so perhaps I was just in one of the slower areas of the country.
Alienware Aurora R12, Win 10, i9-119000KF, 3.5GHz CPU, 128GB RAM, RTX 3090 (24GB), Samsung 960 Pro 4TB M-2 SSD, TB+ Disk space
Mike "ex-genius" Kelley
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Pixtim
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Pixtim
Posted 7 Years Ago
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Group: Forum Members
Last Active: Last Month
Posts: 516,
Visits: 10.7K
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Hello, no mail for me either, nothing in spam, nothing in the junk mails ... and more disturbing, I do not know if it's normal but in the list of my software and items purchased on my account, the plug'in does not appear?
Normally I receive the mails of RL without problem ...
However, I acquired the full pro / pipeline update and I also asked confirmation to RL to be sure that I will be entitled to the plug Curve Editor (confirmation ok ...
I'm in Europe, maybe I have to wait a bit?
thank you in advance
Ogier
Edit : link don't work for me... "We are sorry that you are not qualified for this event. For further questions, please contact our support team."
Edited
7 Years Ago by
Pixtim
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Jfrog
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Group: Forum Members
Last Active: 3 days ago
Posts: 696,
Visits: 4.7K
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Thank you Peter that worked for me too!
Ryzen R9 5950x, RTX 3090, 128Gb Ram ,2 x 2 TB Samsung 980 Pro M.2 SSD
Horror Stories in VR
Immersive Sound VR
Immersive Sound VR on Oculus TV
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