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animagic
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animagic
Posted 7 Years Ago
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Group: Forum Members
Last Active: 6 hours ago
Posts: 15.7K,
Visits: 30.5K
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CtrlZ (11/17/2017)
Haven't received my Email yet and this link leads to a page that says I don't qualify? I bought 7 pipeline last year! I have received my email, but nothing in my account yet. Same deal for me with the link.
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CtrlZ
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Group: Forum Members
Last Active: 2 days ago
Posts: 328,
Visits: 4.4K
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Still no joy! Up till now I've been waiting very Patiently, but I have to admit I'm starting to get pissed off 
I bought in early by spending over $750,, enjoyed early access and unlike @Kellytoons I always receive my emails?
Why am I still WAITING?
Gary
Home built liquid cooled AMD Ryzen 7 1800X cpu (8 core 16 thread) 4.0GHz, rtx 3090, ASUS Crosshair VI Hero motherboard, 64 GB RAM, 500 GB SSD (Samsung 850 EVO) 6 TB HD's 4K monitor.
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Pixtim
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Pixtim
Posted 7 Years Ago
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Group: Forum Members
Last Active: Last Month
Posts: 516,
Visits: 10.7K
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I am not a beta tester but I think the problem is similar. I get the impression that there is a database problem on the pre-registration business operation of Update 7 for the pipeline / pro version ...
For my part, I had an answer yesterday from the support who told me that my version of Pipeline is a free gift ... and therefore I'm not entitled to Curve Editor ...
The first reason for me to have made this update in advance was precisely this plug'in  ...
I'm waiting for a new response from them .... I have a lot of work this weekend .. it helps me to be patient .....
it will happen ! it will happen ! 
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animagic
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animagic
Posted 7 Years Ago
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Group: Forum Members
Last Active: 6 hours ago
Posts: 15.7K,
Visits: 30.5K
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@Ctrl-Z, Pixtim: It seems to me that Support has been misinformed and that contacting them as suggested is useless. It should make absolutely no difference how you acquired 3DX Pipeline, as long as it was legal, of course.
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CtrlZ
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Group: Forum Members
Last Active: 2 days ago
Posts: 328,
Visits: 4.4K
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animagic (11/18/2017)
@Ctrl-Z, Pixtim: It seems to me that Support has been misinformed and that contacting them as suggested is useless. It should make absolutely no difference how you acquired 3DX Pipeline, as long as it was legal, of course.Thanks @animagic for your response! I'm still waiting for a response from support but from the sound of it your saying I will not be happy
I wonder why the moderators of this forum are keeping us in the DARK! I was offered two ways to purchase iclone 7 & 3DX Pipline and I chose to spend $750 (I have spent over $3000 in less than a year) and at no point was I informed that pipeline purchased in this manner did not include full privileges! :
Home built liquid cooled AMD Ryzen 7 1800X cpu (8 core 16 thread) 4.0GHz, rtx 3090, ASUS Crosshair VI Hero motherboard, 64 GB RAM, 500 GB SSD (Samsung 850 EVO) 6 TB HD's 4K monitor.
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Pixtim
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Pixtim
Posted 7 Years Ago
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Group: Forum Members
Last Active: Last Month
Posts: 516,
Visits: 10.7K
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yes, thanks Animagic, but to tell you the truth, I'm not worried. actually it was necessary to have made 7 or 800 $ of purchase in the store to benefit from this offer. It's just a little computer mess in my opinion. I'm sure the offer included this plug. That's what made me decide. Well it is sure that given the importance of this plug'in, it's a little frustrating to have to wait more than others .. but it can happen ...
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animagic
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animagic
Posted 7 Years Ago
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Group: Forum Members
Last Active: 6 hours ago
Posts: 15.7K,
Visits: 30.5K
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OK, the plugin appeared in my account today, so I'm fine. (Thanks, RL!) I hope it gets resolved for you guys too!
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Pixtim
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Pixtim
Posted 7 Years Ago
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Group: Forum Members
Last Active: Last Month
Posts: 516,
Visits: 10.7K
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Happy for you Animagic! So it's good ????
On my side no news ... I will end up buying it and see if they make me a have or a refund  , I'm starting to be super eager to try it myself, this plug!
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animagic
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animagic
Posted 7 Years Ago
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Group: Forum Members
Last Active: 6 hours ago
Posts: 15.7K,
Visits: 30.5K
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Pixtim (11/20/2017)
Happy for you Animagic! So it's good ????
On my side no news ... I will end up buying it and see if they make me a have or a refund , I'm starting to be super eager to try it myself, this plug! Before you buy it, I would PM Peter and explain the situation. My hope is still that it's some sort of misunderstanding.
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Pixtim
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Pixtim
Posted 7 Years Ago
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Group: Forum Members
Last Active: Last Month
Posts: 516,
Visits: 10.7K
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That's nice Animagic, there was indeed a misunderstanding somewhere. In the meantime we have traded with the sales department and made an intermediate solution, so everything is ok ... and I finally test this excellent plug'in!
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