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Message
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Geoffrey James
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Geoffrey James
Posted 7 Years Ago
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Group: Forum Members
Last Active: 2 Years Ago
Posts: 90,
Visits: 346
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With the Logitech Ultra Pro, I could get up to 40FPS but no faster. I returned that camera for the (here) recommended replacement, the 922C. The fastest it will run is 15FPS, regardless of the settings. Any suggestions? Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz, 4001 Mhz, 4 Core(s), 8 Logical Processor(s), 32G RAM NVIDIA GeForce GTX 1080, 8MB
Geoffrey James Intel Core i9-9980XE 18 Cores @ 4.5GHz, 128GB @ 3000MHZ, 2 NVIDIA® TITAN RTX, 512GB SSD, 2TB SSD, 10TB HDD, 1200 Watt PS, Viewsonic 43" 4K.
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TonyDPrime
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TonyDPrime
Posted 7 Years Ago
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Group: Forum Members
Last Active: 8 days ago
Posts: 3.4K,
Visits: 12.4K
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This has to be the most frustrating, annoying, and most bizarre element of the C922x. It has this to-be-side-installed settings manager called "Logitech Gaming Software" Get it here: http://support.logitech.com/en_gb/downloadsAnd look at this webpage for the option called "Low Light Compensation". You want to turn it OFF (unchecked). By default it is on. http://support.logitech.com/en_gb/article/Customize-the-C922-Pro-Stream-webcam-with-Logitech-Gaming-Software?product=a0q3100000B2PiyAAFKeep in mind that by doing so you need more natural light in your environment as the cam is not processing a heightened lighting sensor.... But, who cares! As you will soon discover, it gives you the 60 FPS option you want in the top-2 1080p and 720p settings (MJPG). PS - Thanks Logitech for making this an annoyingly bizzare PIA.
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Kelleytoons
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Kelleytoons
Posted 7 Years Ago
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Group: Forum Members
Last Active: Yesterday
Posts: 9.1K,
Visits: 21.8K
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Also enable Optimization (so it is only set for 640x320) in the FW settings.
Alienware Aurora R12, Win 10, i9-119000KF, 3.5GHz CPU, 128GB RAM, RTX 3090 (24GB), Samsung 960 Pro 4TB M-2 SSD, TB+ Disk space Mike "ex-genius" Kelley
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raxel_67
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raxel_67
Posted 7 Years Ago
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Group: Banned Members
Last Active: 4 Years Ago
Posts: 762,
Visits: 2.0K
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Also you should try updating your usb drivers
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animagic
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animagic
Posted 7 Years Ago
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Group: Forum Members
Last Active: Yesterday
Posts: 15.7K,
Visits: 30.5K
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I have found with the Logitech c920 that it will not function well when connected to a USB 3.0 port. Even though manufacturers (including Logitech) claim USB 3.0 compatibility that is not always the case. So check your ports.
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theschemer
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theschemer
Posted 7 Years Ago
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Group: Forum Members
Last Active: Last Year
Posts: 1.4K,
Visits: 2.9K
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I am only able to get 30 FPS out of my C922x but it works ok. I have the optimization on and the low light on but it doesn't matter either way. I found messing with the brightness in the advanced panel (turning it down) helped. I am hoping to get 60 FPS but wanted to ask if anybody getting 60 FPS is on Windows 7 or if that would even make a difference?
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Kelleytoons
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Kelleytoons
Posted 7 Years Ago
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Group: Forum Members
Last Active: Yesterday
Posts: 9.1K,
Visits: 21.8K
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You need low light OFF not on -- are you SURE you have it unchecked? That's usually the answer.
Alienware Aurora R12, Win 10, i9-119000KF, 3.5GHz CPU, 128GB RAM, RTX 3090 (24GB), Samsung 960 Pro 4TB M-2 SSD, TB+ Disk space Mike "ex-genius" Kelley
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theschemer
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theschemer
Posted 7 Years Ago
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Group: Forum Members
Last Active: Last Year
Posts: 1.4K,
Visits: 2.9K
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Kelleytoons (10/8/2017) You need low light OFF not on -- are you SURE you have it unchecked?
That's usually the answer.Yes, it works way better with it unchecked but still can only get a max of 30 fps. I find if I turn down the brightness is works better than the default settings too. I have a few small lights and when I aim them to light up my face the camera loses the tracking and is worse than when I have low light conditions. And in the Faceware software I cannot choose the resolution so it just defaults to 640 x 480. How/when can you change that setting? I also noticed that at 15 fps it sometimes track real well but I am sure I want more fps than that for better results.
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Kelleytoons
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Kelleytoons
Posted 7 Years Ago
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Group: Forum Members
Last Active: Yesterday
Posts: 9.1K,
Visits: 21.8K
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I think that's odd -- something seems wrong. My lighting is piss poor (just a light off to one side that doesn't even hit my face) and I easily get 60fps. But you DO have to turn optimization on (and it should show 640x320 - not sure why the 480 is showing). My gut tells me there is something wrong with your USB -- I would unplug EVERYTHING and only have the webcam plugged in, just to see (and you ARE using USB 3.0 ports, right?)
Alienware Aurora R12, Win 10, i9-119000KF, 3.5GHz CPU, 128GB RAM, RTX 3090 (24GB), Samsung 960 Pro 4TB M-2 SSD, TB+ Disk space Mike "ex-genius" Kelley
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theschemer
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theschemer
Posted 7 Years Ago
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Group: Forum Members
Last Active: Last Year
Posts: 1.4K,
Visits: 2.9K
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Kelleytoons (10/8/2017) I think that's odd -- something seems wrong. My lighting is piss poor (just a light off to one side that doesn't even hit my face) and I easily get 60fps. But you DO have to turn optimization on (and it should show 640x320 - not sure why the 480 is showing).
My gut tells me there is something wrong with your USB -- I would unplug EVERYTHING and only have the webcam plugged in, just to see (and you ARE using USB 3.0 ports, right?)I switched to USB 2.0 based on a post here somewhere to see if that would help. I will try the USB 3.0 port and see if it helps. I have a couple of hubs connected for various devices (one 2.0 and one 3.0) and they are Plugable brand and are very reliable. But something is definitely wrong. I will post back after some more testing after I switch the USB cable to a direct pc connection on a USB 3.0 port.
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