I was looking for Patches - not Full installers - for the latest software updates on my Member Registration Page. There are none available, I can only D/L Full installers.

While I always D/L the Full installers, I tend to use the patches for .0x updates, and these were always available as an option on the Registration page. At the moment the only way to get patches is to access the server by clicking on "Check for Updates" inside each App. All other options only offer Full installers, and these are useless as they force the user to first uninstall the software before going any further.

As of writing I can only get the patches for 3DXChange and Character Creator - checking for updates from within iClone returns the message that I have the latest version installed - 7.01.714 - even though 7.02 is the latest.

Please, pretty please, can we have the option to download patches restored to our user accounts?


Gerry

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System: Win 10 Pro (21H2), Asus X99-E WS, CPU i7-5930K -3,5 GHz, 32 GB DDR4 2666-16 RAM, NVidia GTX 1080 Ti GPU - 11 GB VRAM(Driver Studio-536.99), Samsung 850 Pro 512 GB SSD, 6 TB HD storage.

Hi Gerry,

Patches will be added to accounts soon but for now you should be able to get the 7.02 patch by selecting Help > Check For Update in iClone 7.

EDIT: I just tested to be sure and 7.02 was available using the method above.


                                                                

Peter
Forum Administrator

www.reallusion.com

Hi Peter,

Been there, done that:

As of writing I can only get the patches for 3DXChange and Character Creator - checking for updates from within iClone returns the message that I have the latest version installed - 7.01.714 - even though 7.02 is the latest.

Gerry

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System: Win 10 Pro (21H2), Asus X99-E WS, CPU i7-5930K -3,5 GHz, 32 GB DDR4 2666-16 RAM, NVidia GTX 1080 Ti GPU - 11 GB VRAM(Driver Studio-536.99), Samsung 850 Pro 512 GB SSD, 6 TB HD storage.

This is what I'm getting:






Gerry

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System: Win 10 Pro (21H2), Asus X99-E WS, CPU i7-5930K -3,5 GHz, 32 GB DDR4 2666-16 RAM, NVidia GTX 1080 Ti GPU - 11 GB VRAM(Driver Studio-536.99), Samsung 850 Pro 512 GB SSD, 6 TB HD storage.

Same for me I can get download for CC2 and 3Dxchange but iC7 states I am up-to-date and no patch showing on account.

Duchess Designs Store 

Very strange. I'm getting the screen below (now obviously after updating).



We will look into it. Apologies for the inconvenience. Anyone else having this problem?

EDIT: Just to add, please try refreshing the page when it loads and also try a different browser if possible.


                                                                

Peter
Forum Administrator

www.reallusion.com

I just started up iC7 and waited a bit (not more than 20 seconds) and the popup telling me there were updates available showed.  Clicking on this started them all.

This is always the way I do it.

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Alienware Aurora R16, Win 11, i9-149000KF, 3.20GHz CPU, 64GB RAM, RTX 4090 (24GB), Samsung 870 Pro 8TB, Gen3 MVNe M-2 SSD, 4TBx2, 39" Alienware Widescreen Monitor
Mike "ex-genius" Kelley

That works, but some of us prefer to have the actual install executable available. If you have iClone on two systems, you only have to download once. And, you can revert if need be.

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@Peter,
Still no luck getting the patch using Check for Updates. Even after a new start of the PC I still get the "You have the latest" message. Everything worked OK for 3DXChange and CC. I have the iClone full installer downloaded, but I really don't want to have to go through the uninstall reinstall mess. I'll wait for a while to see if anything changes.

I would still like to have the option of downloading the patch update directly from my account. Why do some software geeks always want to make our lives more difficult by making it easier????

@Kellytoons,

I have the RL Auto downloader/Updater disabled on my system, same goes for any other Auto updaters - including Windows. I download and install when I have the time to do it, and not in the middle of working on an edit or render.


Gerry

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System: Win 10 Pro (21H2), Asus X99-E WS, CPU i7-5930K -3,5 GHz, 32 GB DDR4 2666-16 RAM, NVidia GTX 1080 Ti GPU - 11 GB VRAM(Driver Studio-536.99), Samsung 850 Pro 512 GB SSD, 6 TB HD storage.

I can confirm peter's post -   but I updated using the live installer -   which strangely enough froze the first time around when I tried updating one program at a time,  I closed it in task bar,  started it again,   then clicked "update all "  and it worked

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